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Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
402 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationVietnam National Convention Center10 min walk
Popular LocationAON Hanoi Landmark Tower15 min walk
Popular LocationMy Dinh National Stadium10 min drive
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View
  • Executive Room, 1 Double Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • Lake view
    • Sleeps 3
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Lake View

    4.9/5 guest room rating

    Room amenities

    • 48 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Lake View
  • Executive Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 90 sq m
    • Lake view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Deluxe Room, City View (1 King or 2 Double Beds)

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, City View (1 King or 2 Double Beds)
  • Executive Room, Business Lounge Access, City View (1 King or 2 Double Beds)

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, Business Lounge Access, City View (1 King or 2 Double Beds)
  • Deluxe Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access, City View
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 90 sq m
    • Lake view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access
  • Deluxe Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, City View
  • Executive Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • Lake view
    • Sleeps 3
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking, Lake View

    5/5 guest room rating

    Room amenities

    • 48 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, Lake View
  • Executive Room, 1 Double Bed, Non Smoking

    Room amenities

    • 48 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 Double Bed, Non Smoking

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Hanoi, JW Marriott Hotel Hanoi is connected to the convention centre. Vietnam Museum of Ethnology and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Vietnam National Convention Center - 10 min walk
  • AON Hanoi Landmark Tower - 15 min walk
  • Lotte Center Hanoi - 5 min drive
  • My Dinh National Stadium - 10 min drive
  • Vietnam Museum of Ethnology - 13 min drive

Getting around

  • Hanoi Yen Vien Station - 19 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • French Grill — 1 min walk
  • JW Café — 1 min walk

About this property

JW Marriott Hotel Hanoi

Luxury hotel connected to the convention centre in Hanoi with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and 2 coffee shops/cafés are on-site. All 449 rooms boast deep soaking bathtubs, and offer free wired Internet and pillowtop beds. IPod docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.
JW Marriott Hotel Hanoi offers 449 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (VND 250000 per day), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–8:30 AM on weekdays and 6:00 AM–10:30 AM on weekends: VND 796950 for adults and VND 398475 for children
  • 5 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Playground
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Japanese
  • Korean
  • Vietnamese

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 993300.0 per night.
Free cots (infant beds)

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 796950 for adults and VND 398475 for children (approximately)
  • Fee for in-room wireless Internet: VND 250000 per day (rates may vary)
  • Airport shuttle fee: VND 1674750 per vehicle (one-way)
  • Airport shuttle fee per child: VND 1674750 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 993300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitiser.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

JW Marriott Hotel Hanoi
JW Marriott Hanoi

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Hotel Hanoi and receive a full refund?
Yes, JW Marriott Hotel Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Hanoi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Hotel Hanoi?
As of 15 Jul 2020, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on 24 Jul 2020 start from NZ$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does JW Marriott Hotel Hanoi have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 1674750 per vehicle, one-way, applies.
Where is JW Marriott Hotel Hanoi located?
Located in the heart of Hanoi, this luxury hotel is within a 10-minute walk of National Exhibition Construction Center and Vietnam National Convention Center. My Dinh National Stadium and Vietnam Museum of Ethnology are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for JW Marriott Hotel Hanoi

4.7
Exceptional
5 - Excellent
310
4 - Good
65
3 - Okay
17
2 - Mediocre
6
1 - Poor
4
4.8
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban retreat

Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was beyond amazing and excellent staff and by far the absolute best Marriott I’ve ever stayed in my life

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The attitude of the hotel staff was amazing. Excellent facilities and amenities

Stayed 3 nights in Dec 2019