Is Dream Apartments Quayside pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dream Apartments Quayside?

Self-parking is available for GBP 15 per day. Limited spots are available.

What time is check-in at Dream Apartments Quayside?

Check-in start time: 3:00 PM; check-in end time: 8:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:30 PM to midnight for a fee.

What time is check-out at Dream Apartments Quayside?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Dream Apartments Quayside located?

Located in Ouseburn, this apartment building is within 1 mi (2 km) of Quayside and St. James' Park. Live Theatre Newcastle and Baltic Flour Mills are also within 10 minutes. Manors Station is 8 minutes by foot and Monument Station is 17 minutes.

Dream Apartments Quayside Reviews, Deals & Photos 2025

6/10 Okay

Christine

6 Jan 2025

Liked: Room comfort

Disliked: Communication

Very hard to find property and there carpark due to lack of signage...would have been better if advised the car park was on gibson Street...recption not very communicative

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

15 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartments are modern and clean. Very central, 5 min walk from train station. We were upgraded as the apartment we originally booked the builders were running behind. Our apartment was on the Bigg Market so plenty of bars and places to eat. Short walk to the quays. £100 deposit is required on a card incase of damage

Stayed 1 night in Jul 2017

6/10 Okay

Grahame

18 Feb 2024

Liked: Communication

Needs a good spruce up!

The apartment I stayed in has clearly had a lot of traffic over the years and is looking tired. Carpet edges are coming up and nearly every wall is marked . It needed a very good clean from top to bottom and decorated.

Stayed 1 night in Feb 2024

4/10 Poor

Helen

28 Nov 2024

Liked: Cleanliness, communication

Disliked: Amenities, property conditions & facilities

The apartment was supposed to be for 5 people but there weren’t enough beds. Sofa was just a standard sofa and there wasn’t enough bedding. Made for a very cold and uncomfortable night. The kitchen was very badly equipped. No way you could make a meal in it. There were only 2 forks, 2 knives, 1 spoon, 1 very dirty pan, 2 bowls and 3 plates. Poor selection of glasses and tiny mugs. All had to be washed before using to get the dirt and grease off them. Very disappointed as we were away for a family weekend and expected to be able to make meals.

Stayed 1 night in Nov 2024

4/10 Poor

Alan

15 Sept 2024

Disliked: Cleanliness, amenities, communication

I stayed at this apartment for 3 nights, 2 of which I had no hot water. I spoke to them after the first night and the water was fine the second night but on my return to the property from work on the third night it was not working again. There is nobody to contact as they only have someone in during daytime office hours. I spoke to them about some sort of refund, which I believe is fair and they said they would look into it. I have heard absolutely nothing since. The property itself is not bad at all, it is looking a little tired. Many of the spotlight bulbs had blown and not been replaced also.

Stayed 3 nights in Sep 2024

6/10 Okay

Sally

4 Jun 2025

Liked: Cleanliness

Honest review, stayed in apartment 41 for a family event. Arrived at 3pm-ish and was told check in was at 4pm, when I stated it was 3pm on Expedia, was given the key and told the apartment was ready for us and to park at the back free of charge if there was space (there was). When we entered everything was clean and in place, beds where made up nicely, fresh towels, couldn't fault it. However, as with previous review I'd read, the furniture in the livingroom was "knackered", faux leather flaking off the sofa and dining chairs, tv bog standard (a lovely purple/green glow and not smart), crockery I'd say hit and miss, and the paint job not professionally finished. The beds were a little hard, this is personal preference, you can't please everyone, but the pillows were comfy, and we liked the fact that there were blankets on the bed (we have a high tog duvet at home). All this being said, for the price, the location, we didn’t spend much time there due to the event, it was alright and would probably book again if we were up that way for another weekend (probably wouldn't stay with our kids though). However, we wouldn't call it luxury or 4 stars, chamges would need to be made for that, but then I suppose that would drive up the cost of staying there.

Stayed 2 nights in May 2025

10/10 Excellent

Stephen

4 Jun 2025

Liked: Cleanliness, room comfort, communication

Parking directions could be made more clear. Apart from that decent apartment. Needs a bit of TLC but very good

Stayed 1 night in Jun 2025

2/10 Terrible

Claire

23 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

We made a booking via Expedia for 6 people ( 3 bedrooms) on 4th May . We are allocated apartment 43 . Which is a 2 bedroom , for 4 people . We told reception this and were told " oh I can see what has happened" but no further assistance given. As 2 of our party has a change of plan it was ok although we did have to share a room when 2 of us were expecting to have a room each. But had they checked in later as planned they would have had nowhere to sleep . We also raised issues that ; There were only 3 mugs , apparently there are no spares ? And all other accommodation was booked , so who was in the apartment we should have had ? The complimentary tea and coffee was very poor , 4 tea bags, 1 sugar and 3 coffee sachets , no milk or whitener . Only hand wash in the bathroom not the en-suite. We also reported that ,the blinds were broken / would not work but nobody offered to fix them. The apartment itself was basis and nowhere near luxury .

Stayed 1 night in May 2025

4/10 Poor

Richard

8 May 2025

Disliked: Communication

Room wasn’t ready on arrival. No apology for this, just told to come back later.

Stayed 1 night in May 2025

10/10 Excellent

Jade

3 Jan 2025

Liked: Cleanliness, room comfort, communication

Great location and good value for money.

Stayed 3 nights in Nov 2024

4/10 Poor

Chloe

21 Dec 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Property has a great location, walking distance, the 3 bedroom ‘superior’ apartment looked like a uni accommodation the way laid out there were walls which had holes in filled in - rooms nothing special a worn bed and small wardrobe only - we were travelling wanted to see possible to check in earlier as room available however would be extra 20pound an hour - the security bond took week refund contacted hotel no reply for them release after bank said waiting on merchant - parking wasn’t even viable Ended up parking on street which was cheaper as well

Stayed 1 night in Dec 2024

2/10 Terrible

Lois

13 Dec 2024

Disliked: Cleanliness, property conditions & facilities

The property was not fit for purpose. The additional bed that we paid for was a tiny camp bed with no mattress just a folded up quilt. Why is the room sold for 5 people if the 5th person has to sleep on that? Every time you turned the tap on in the bathroom the noise that came form the kitchen tap was deafening. The oven door was hanging on by a hinge and the glass wasn’t attached. Overall a terrible stay.

Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

3 Dec 2024

Liked: Cleanliness, room comfort, communication

Good location for all city centre amenities,

Good location for all city centre amenities, spacious apartment ideal for short stay with friends.

Stayed 1 night in Nov 2024

6/10 Okay

James

12 Nov 2024

Liked: Room comfort

Disliked: Communication

Bad check-in communication but decent place.

The email about checking in with details was non-existent and more the issue was because I had to check in after hours, I could have relied upon what to do. Instead after phone calls I finally reached someone who had to themselves learn how to check me in via a lock box to get a key. All this could have been solved with a email detailing things that are useful. Instead after an hour wondering if I would have to cancel, finally it worked out. In the apartment, it was okay but no wash cloth, and just missing the beat on a few things. Clean enough but like the really bad check in, not a place or experience I will want to repeat.

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

7 Nov 2024

Disliked: Cleanliness

Was advertised as luxury apartments, might be to some who stays at travel lodge hotels. It’s all about the finishing touches for luxury and good interior furniture, this apartment lacked both. Rotten wood in bathroom. Blinds fall off when trying to open them and a dirty hob in kitchen. Would not stay again!

Stayed 1 night in Nov 2024

4/10 Poor

Kevin

2 Nov 2024

Disliked: Amenities, property conditions & facilities

Awful place left 2 days early and checked into malmaison

Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

21 Oct 2024

Disliked: Cleanliness

Great potential but low quality...

The Apartment is central and we'll located and, if you're lucky you might get one with a view of the bridge. We only stayed for one night, the living area/kitchen is well designed, providing plenty of space to move around between both sides. We had a two room apartment with enough space in each room and, the mattresses were ok. Unfortunately the kitchen sink makes a loud static noise each time the hot water tabs in the apartment/building turned on. The toilet in the ensuite bathroom was used and not flushed and they were nails on the bed which was already made. The other room had 4 light bulbs but only 1 was working. Informed the receptionist but we were informed that there was no maintenance staff available, it was 1640hrs on a Sunday, right after check-in. There were 5 reading lights in the apartment and only two of them were working. We cleaned the hand soap bottle in the main bathroom because the soap was coming out with mould. The oven works but the door is broken. The gentleman during check-out was more customer orientated compared to the lady during the check-in, it was cold and felt like we were disturbing. I had huge expectations when I made this booking, I checked it on both Hotels.com and on Dream apartments' website. From seeing the pictures on both sites to then slowly discovering the faults within the flat, disappointing. Your apartments have a huge potential unfortunately I feel the work behind it to maintain the standard is lacking.

Stayed 1 night in Oct 2024

6/10 Okay

Dominic

19 Sept 2024

Liked: Communication

The apartment is tired and has had some painting work done but in a very poor way. Furniture and carpets in the lounge are in a poor condition and needs refreshing, the windows were very hard to open and handles were loose which was a concern when trying to close them up. Lights to the main bed room did not work with only bed side lamps working.

Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

14 Sept 2024

Liked: Amenities

Disliked: Cleanliness, room comfort, communication

No hot water available in our room for three days, bathroom door did not close let alone lock as the door was too large for the surround. Window had black tape around it to keep it shut. Lounge door edging was peeling off exposing the nails to keep it held on, the whole place needs maintenance. Nothing like the photos on Hotels.com Children from room next door were able to run along our balcony and bang on the window first thing in the morning. Staff didn’t really want to know. Was however offered 15% refund but would not recommend this place.

Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

11 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Apartment was lovely was a few chips and stains but to be expected for the price! Lovely receptionist very helpful. Parking easy and accessible.

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

8 Sept 2024

Liked: Communication

Disliked: Cleanliness

Not great, but did the job

The property was in a great location and the person helping with check in was very helpful. The room however was tired and dated. Stains on the walls throughout but the worst ones were next to the bed. Bathroom wasn’t properly cleaned

Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveller

25 Aug 2024

Liked: Communication

Disliked: Cleanliness, room comfort

Overall it was a decent stay for the price. Although the bathroom wasn’t properly cleaned on arrival and the “extra bed” was a very small camp bed which wasn’t really worth the additional cost.

Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

4 Jun 2024

Liked: Cleanliness, room comfort, communication

Dream Apartments

Apartment was very nice and clean. Lots of room 2 nice size bedrooms and 2 bathrooms.

Stayed 1 night in Jun 2024

4/10 Poor

MICAIAH

22 May 2024

Disliked: Cleanliness, property conditions & facilities

I had read reviews and had low expectations. I only stayed for one night and did laundry so it worked for my needs, but couldn't really recommend it to others. I had a balcony room which did have a pretty nice view, but the place has poor quality workmanship and the bathrooms and linens were not cleaned properly. There are only a couple of onsite parking spaces so if you need parking they may not have enough room. I can't comment on the kitchen because I didn't use it, but noticed that the sink was dripping and couldn't be stopped.

Stayed 1 night in May 2024

8/10 Good

Sam

10 Mar 2024

Liked: Cleanliness, communication

Tired hotel

Clean but tired hotel. Helpful staff, good location

Stayed 1 night in Mar 2024

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