Ratings based on 92 Verified Reviews

2.8 out of 5
43% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller

You get what you pay for...

Posted 26 Feb. 2020 on Hotels
The water pressure in the shower was the worst I have ever seen. It took 15 seconds for ONE CUP OF WATER to come out (I measured and timed it). I was shocked. It was almost funny how bad the water pressure was. At least the water was ice cold... Also, there were no bath towels in the room when I arrived. I called the front desk twice to have them delivered, but they never showed up. I had to go down to the front desk, and it still took another 20 minutes to get it to me. The TV wasn't hooked up to anything, the light situation was massively confusing, and the bed sheets may have been dirty. Other than those few things, the stay was great!
Comment from Hotel Management
3 Mar. 2020 by Team, Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Ramhan Palace. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need.
5 out of 5
by A verified traveller

Posted 23 Dec. 2019 on Hotels
Comment from Hotel Management
23 Jan. 2020 by Team, Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We refer to your recent stay at Hotel Ramhan Palace and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Ramhan Palace, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm Regards, Team Hotel Ramhan Palace
3 out of 5
by A verified traveller

Posted 2 Dec. 2019
Comment from Hotel Management
23 Jan. 2020 by Team, Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Ramhan Palace. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Ramhan Palace
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Nov. 2019 on Hotels
5 out of 5
by A verified traveller

Posted 15 Nov. 2019
Its near the airport. The staff are friendly and very welcoming
Comment from Hotel Management
26 Jan. 2020 by Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We refer to your recent stay at Hotel Ramhan Palace and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Ramhan Palace, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm Regards, Team Hotel Ramhan Palace
3 out of 5
by A verified traveller

Posted 3 Oct. 2019 on Hotels
Comment from Hotel Management
26 Jan. 2020 by Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Ramhan Palace. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Ramhan Palace
4 out of 5
by A verified traveller

Posted 5 Sep. 2019
Comment from Hotel Management
26 Jan. 2020 by Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We refer to your recent stay at Hotel Ramhan Palace and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Ramhan Palace, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm Regards, Team Hotel Ramhan Palace
4 out of 5
by A verified traveller

Dates area, budget place

Posted 31 Jul. 2019 on Hotels
The hotel was fine however the area is very dated and feel insecure for those of us from outside Delhi.
Comment from Hotel Management
26 Jan. 2020 by Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We refer to your recent stay at Hotel Ramhan Palace and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Ramhan Palace, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm Regards, Team Hotel Ramhan Palace
1 out of 5
by A verified traveller

Worst stay ever, horrible property

Posted 16 Jun. 2019 on Hotels
Worst hotel property ever booked through Hotels.com ., the property was listed as a 3 start hotel, but the quality was not even a single star worth. No working aircondition without proper ventilation, frequent power outages, stinking toilets, tilted/broken shower, stinking and non working cooler/fridge are to name a few..., nothing was rectified inspite of calling the front desk multiple times. If they are unable to serve, Better they close the property for good. Hotels.com, please dont mislead your users to such a 3rd grade properties. Uploaded some of the pics from the property for reference....
Comment from Hotel Management
26 Jan. 2020 by Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We thank you for your comments regarding our services and facilities. With reference to your feedback at The outset please accept our sincere apologies for The inconvenience caused to you. Please rest assured that I have looked into The matter with The utmost seriousness and will be initiating corrective action to ensure that such lapses do not recur. While our endeavor is to make sure that all our guests have a truly memorable stay with us while in new Delhi, it is The feedback from our esteemed customers like you which shows that we still have room for improvement. We hope that The difficulties that occurred during your stay will not be compared or judged as our general service standards and deter you from coming back to Hotel Ramhan Palace. We look forward to welcoming you back to our hotel on your next visit to new Delhi and would request you to extend us an opportunity to demonstrate our usual high standards of services and facilities. In The meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you, Warm Regards, Hotel Ramhan Palace
5 out of 5
by A verified traveller

Posted 17 May 2019
Good Hotel near to Airport Restaurant also inhouse Overall nice experience
Comment from Hotel Management
26 Jan. 2020 by Reservations, Hotel Management
Dear Guest, Greetings from Hotel Ramhan Palace, New Delhi! We refer to your recent stay at Hotel Ramhan Palace and thank you for choosing us as your preferred residence while in Delhi. We thank you for your comments regarding our services and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. It is the feedback from esteemed customers like you who make us strive even harder to achieve “service par excellence”. While looking forward to welcoming you back to Hotel Ramhan Palace, we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need. Thank you. Warm Regards, Team Hotel Ramhan Palace
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