We booked four nights in two standard single rooms and these were in fact a good size for single rooms, the room and bathroom were spotlessly clean. The welcome from the reception staff was good and there were maps available at the desk. There was a good selection of food and drinks at breakfast, which was self-service. I was on the 6th floor, my friend was on the 4th floor, unfortunately I had no hot water for three successive mornings, it seemed to run hot only after 10.00 am each morning. Having spoken to reception each day no solution was offered, it was put down to one of those problems of the city. I then spoke to the Manager on my last morning and she offered an apology. I did point out that my friend and i had paid the same price for our rooms but having no hot water each morning was a severe disadvantage and I should have received some money back as a result, this met with a stony silence. I would have willingly given full marks for this hotel if not for the lack of hot water in my bathroom. Be aware that you can't open the windows on the 6th floor, there is however, air-conditioning. It was quite noisy as there seemed to be impromptu music gatherings at the end of the road each evening.
Traveller from UK
Golden Triangle Hotel in Saint Petersburg, Russia , is located five minutes on foot from the State Hermitage Museum, St …More
The hotel is very nice, it's a little bit better than a 3 stars hotel actually.
Pros: great staff, good location, very clean, very nice lobby and dinning room.
Cons: rooms are a little small, but nice.
Reserving a room and changing the dates a few times was made so easy. The staff responded quickly to your my emails. They were all so friendly and accommodating. The restaurant was clean and though not decorated so great, had a friendly staff and decent food at reasonable prices. Thy are also not so unfriendly with their security staff as is the case with many hotels. I understand they must try to prevent hobos and thieves and undesirables out of the hotel, but here it was done reasonably. Would stay here anytime again.
"Artem was awesome! Nothing was too much trouble. "
We arrived around 6pm and the room was not ready. Artem sent us to the restaurant where he comp'd our entire meal (which was DELISH). Our suite was huge with 1.5 bathrooms and a whirlpool tub. The bed was comfortable and the AC was cold! Very convenient location. Great restaurants within walking distance. Very, very pleased!!!!
Traveller from Knoxville, TN
Modern hotel built in a period style and situated in the centre of St Petersburg, 100 metres from the Nevsky …More