"Excellent location, excellent staff and service."
Our recent stay at the Radisson Royal in St. Petersburg Russia was one of the best traveling experiences our family has ever had. From the time I made the booking, I was very impressed with the immediate attention and response from the reservation team with Visa support, and with the superb concierge services, who helped us book private tours and transportation during our stay in St. Petersburg. The Radisson staff made everything possible to accommodate our party of 6 travelers. They offered my family of 4 (2 grown ups, and 2 young adolescent girls) a business room (which is enormous by European, and American standards) and accommodated one King Size, and 2 double beds, and the room still had space for a desk, and a sitting area. The bathrooms have all been beautifully renovated and they have all the comforts of a 5-star hotel. The rest of our party included my 19-year old nephew, and my 88-year old mother, they each had a standard room with king size bed, still very spacious, and with fully renovated bathrooms. The Radisson offered us, at no extra cost, a wheelchair for my mother to use throughout the whole time we were there. The Concierge Services were the best part of the trip, their prices were better than other American-based companies I had researched for private tours, and the service was excellent, we had a luxe minivan and a wonderful driver very day (Edouard) and two wonderful tour guides (Lena for 1 day, and Lilia for 6 days). Staff went above and beyond for us.
Popular with both business and leisure travelers, this hotel is in a grand 18th-century building on Nevsky Prospect, one …More
Everything was very good, except the rooms are quite small. We were out touristing all the time so that wasn't a major issue. There are no bellhops. Free Wi-Fi, TV had poor selection of English language channels. Concierge is good, taxis should be ordered from the hotel rather than on the street. Taxi cost: Airport to Novotel 900 ruble, Novotel to airport 1,200 ruble, Novotel to Hermitage 380 rubles. It's a few hundred meters off Nevsky Prospect. Many restaurants within easy walking distance.
Traveller from Knoxville, TN
Modern hotel featuring a distinctive tower, set in the historic centre of the city, 100 metres from the bustling main street …More
This hotel is well located for walkability. It is lovely--nicely decorated, clean, and welcoming. The staff are very helpful and professional. The Brasserie was excellent, with very good food and service. And the view was amazing! The breakfast buffet offered an excellent range of options. We enjoyed the live music in the lobby. We thoroughly enjoyed our stay and if we get back to Saint Petersburg, we'll definitely stay here again.
Traveller from Buffalo, NY
A classic European hotel with a historic facade dating back to 1853 faithfully retained while the building has been entirely …More