Came for three days, two nights with 2 other colleagues on business. At check in we got upgraded to Executive rooms, which was a nice perk. The concierge services were great and they assisted us in everything from arranging a car (the hotels own) to sending flowers.
The hotel was centrally located within easy reach of the main train station, metro, shops and sites. It was warm and very friendly. The staff could not have been more helpful and spoke a reasonable amount of English. They went out of their way to make our stay memorable. Everything was done with a smile
Breakfast was varied and of good quality.
Our luggage was kept secure while we went on a two night stay to Moscow - without any charge!
We couldn't fault the stay in any way.