0/10. Lasted 15 minutes and booked alternate accom. Door to first room I was supplied with had been busted in and the lock was hanging by a fragment of a screw thread in one corner, almost on the floor... Pillows looked a little too crumpled to be fresh. Arrived to windows open on a cold wintery night. Approached staff to repair door, was supplied with a second room. Tried to shut the windows but the latch was snapped off. Asked staff to close the window and told "It will be alright" They then adjusted the curtain which was like well ripen swiss cheese, holed from sagging misplaced hooks on a flimsy rail, welcoming the wind to greet me. Enough I thought! NO! A small smurf sized oil fin heater is plugged in by the staff member. Why?... there is a fan heater on the wall. I turn on the fan heater to hear the exorcism of Edward Scissor hands in a paper shredder begin. Ah. Over it. I booked somewhere else. No one on reception, so I just put the key on the desk. Let the staff know I was leaving as they were out the back by the pool.