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"Nice Onsen, rooms are clean, delicious ice cream 😅"

"Clean room, nice staff, great view of the mountains! Close to Nagano station. "

"Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow."

"clean room.. very helpful staff.. loved the happy hour and night cap.. spa also outstanding "

"Clean room, great staff and excellent location "

"We loved our stay, clean & tidy room with a private ensuite. Host was lovely and helpful and an included continental breakfast was just what you needed to start the day"

"Clean room, great location"

"The bathroom was a little bit small, but the room was pretty spacious and had nice big beds. It was comfortable and had everything we needed. The hotel is close to the station and bus terminal. All in all, we were very happy with the amenities of the hotel and location. "

"Conviennent location and helpful staff. The included breakfast was great too. Very handy for us as we had an overnight stay on the way to ski resorts after arriving late from Tokyo. "