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"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"環境很好"

"We had a lovely stay at the property. Kimmi was extremely attentive. Dietary requirements were catered for with the host going above and beyond. The property is very quiet, there is only one property for overnight stays. Therefore you will be the only guests at the property."

"Nice"

"I loved the onsite Onsen and style of traditional Japanese hotel rooms. The staff was very nice and helpful! Amenities were great! Beautiful hotel room view! The only downside is that the hotel is located on the outskirts of Nagano, so plan ahead as it’s not easy to reach via walking. Shuttle buses are readily available however to help get around."

"Great onsen in property Breakfast was good Location good Parking need to walk around"

"Wonderful place!"

"La chambre était propre et plutôt grande, l'hôtel est idéalement placé près de la gare pour un arrêt d'une nuit entre deux visites. La personne qui m'a accueilli était sympathique. Bien que ne parlant pas anglais, nous nous sommes bien comprises grâce à une application de traduction."

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"Good"

"Beautiful hotel and excellent dining experience. Loved the freshly grated wasabi! There was an earthquake during our stay but had not affect the hotel operations. Will definitely come back again."

"Great stay"

"Well maintained roure-inn hotel in the heart of the city."

"Staff were terrific, helped us with all our needs"

"Luxury property with beautiful rooms, stunning views, amazing food and friendly staff. What a great place to stay to relax and enjoy the area. Highly recommend! "

"Excellent, great for all and yummy breakfast"

"Amazing place to stay. Absolutely will be back"

"Easy to park. Wife would give it 4 stars. 6 yr old would give 5 stars for the rock climbing wall. No lift for 2nd floor rooms and would have life more space to open suitcases but overall nice place to stay."

"Great location!"