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"Nice"

"the staff was so sweet and helped us out with all of our needs, even though i was on vacation his kindness made it felt like we were back home. The rooms were small however it was only meant for sleeping and the futons were SO comfortable"

"The beds and pillow were quite hard. Basic hotel"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"Amazing stay at this ryokan. The place is very quiet and zen. The onsen is great with indoor/outdoor spaces. I recommanded strongly"

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"レストランは研修中？の女性が、動き、声かけ、気付きが抜群に良かった。男性陣がもっと全体に目を向けないと研修中の女性の動きがよいだけに負荷がかかりすぎてると思う。ドリンクオーダーもテーブルにベルもないしわざわざ注文を伝えにレジまで行く有様。 夜のコンサート企画は素晴らしい演奏で聴き応えがありました。"

"Nice location and off the beaten path. An easy 15 minute drive to most things we wanted to see; zoo, central Nagano, Nagano station. Easy parking, nice relaxing hot bath on balcony. It was an older Ryoken but maintained and Friendly staff. "

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"I stayed at this hotel for the Norikura HC event. The hotel prepared a very early breakfast for the visitors. It was very nice. But there was one thing that was disappointing. It was parking problem. When I checked-in, it was already full, so staff let me know 2nd/3rd parkings. But map was so complicated, that's why I tired to look for them. If the problem is releafed, I'd like to stay (at 2025 Norikura HC?) again."

"Lovely character of this Traditional Japanese Guest House. "

"Cool space inside a café. Lovely staff to welcome and fairness us. Great supermarket over the road and short walk to awesome cherry blossom area."

"BBQが20:00までなのが残念でしたが、それ以外は広さも綺麗さも完璧でした！"

"great hotel"

"塩尻駅の目の前なのでとても便利です。"

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"Amazing "

"Room was large and staff were extremely accomodating throughout our entire stay. Overall and extremely enjoyable experience!"

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "