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"clean and well-connected"

"Laundry service area was perfect. Staff was super friendly and helpful!!"

"Room was very small and the bed was placed at the corner that one side doesn’t have bedside table or any space, it was hard to get out of the bed. The breakfast was great and at the higher floor with a view. Wished it was open for dinner or drinks as well. "

"Absolutely terrible I highly recommend not staying. Everything broken and old, destroyed furniture and walls, mold growing out of the vents, terrible water pressure, beds with broken springs, over crowded, no nearby restaurant options, terrible quality, extremely overpriced. "

"We enjoyed our short 3 night stay at West Coast Inn in March 2026. We came to Hakuba to see the mountains and the snow, and the weather cooperated!! Our host at West Coast was wonderful and gracious! We plan to come back next year!"

"Great value for the price, location is ideal and the staff were exceptional "

"You have to try their savery salad and the authentic pizza. Just a dilicious meal. The staff was always very kind with me. All great!"

"Baths were strange, very deep but very short. Was different, but not necessarily bad. Good budget hotel for a couple nights stay. Would stay again 4/5"

"Clean room"