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"The spa is great, transfer service was. I’ve, staff very cordial and huge breakfast. Room was very clean and spacious and traditional. Very relaxing stay. Unazukionsen is a very nice place to visit and the Kurobe Gorge is stunning. Easy to access. Would stay again. "

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "

"Great hotel. Perfect location. Enormous rooms! Take advantage of the bicycle rental and tour the city, you won't regret it."

"Great location and recommend."

"It is a great traditional place with an amazing location!"

"Location to station, room size, nice helpful staff and of course free coffee all day and doughnuts/ muffins every afternoon!"

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"Good place to stay."

"Yes room was comfortable "

"Nice"

"The room was very clean, the hot spring was very relaxing, and both dinner and breakfast were excellent."

"Staff were terrific, helped us with all our needs"

"Location was good with free parking. Breakfast was very good with multiple options."

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"Close to station so you can get everything."

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Beautiful hotel and excellent dining experience. Loved the freshly grated wasabi! There was an earthquake during our stay but had not affect the hotel operations. Will definitely come back again."

"A lovely traditional Japanese hotel with large rooms, elaborate breakfast and very helpful staff. "

"New hotel, comfortable rooms and good service with shuttle bus"