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"Friendly staff, quiet room and great amenities (free apple juice, tea, water and coffee in the rooms). This hotel is close to Nagano station and lots of restaurants and shops."

"Beautiful Ryokan and services were great. Great Hot Spring tub. Would love to be back soon. "

"People working at this hotel were very kind, very clean, and the breakfast was excellent."

"Good hotel in a convenient location at the station "

"Clean, comfortable hotel in an ideal location. The breakfast buffet includes a lot of traditional Japanese dishes and is just outstanding. "

"The hot spring was clean, the staff were very friendly, and we had a great time."

"Great traditional ryokan! Perfect to travel and feel the local culture! "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"Location of property is convenient to everything you need to enjoy your vacation. "

"good enough as a business hotel."

"The staff was friendly and nice. The van driver gave us rides to and from Snow Monkey Park and to the train station - very helpful! We enjoyed the dinner and breakfast came with the plan. We also enjoyed the inside/outside hot springs. Affordable hotel with excellent customer service!"

"perfect!"

"Very good location"

"Nice outdoor onsen "