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Decale Jewel Stone Hotel

3.5 star property
Hotel with a full-service spa, near The Aga Khan University Hospital

Photo gallery for Decale Jewel Stone Hotel

Outdoor pool
Reception
Meeting facility
Exterior
Twin Room, 2 Single Beds, Accessible

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Pet-friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 Single Bed, Accessible, Garden View

Standard Single Room, 1 Single Bed, Accessible, Garden View

Standard Single Room, 1 Single Bed, Accessible, Garden View

Highlights

Balcony or patio
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds, Accessible

1 bedroom, in-room safe, desk, free WiFi

Twin Room, 2 Single Beds, Accessible

Highlights

Balcony or patio
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Balcony or patio
TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
4th Parklands Avenue, Nairobi

What's nearby

  • The Aga Khan University Hospital - 8 min walk - 0.7 km
  • University of Nairobi - 3 min drive - 2.2 km
  • United Nations Office at Nairobi - 5 min drive - 3.3 km
  • City Market - 5 min drive - 3.3 km
  • Nairobi Hospital - 7 min drive - 5.5 km

Getting around

  • Syokimau Station - 21 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive

Restaurants

  • ‪Maru Bhajias - ‬2 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Java Express - M.p Shah - ‬16 min walk

About this property

Decale Jewel Stone Hotel

Hotel near The Aga Khan University Hospital
Located close to City Market and Arboretum, Decale Jewel Stone Hotel provides a poolside bar, a terrace and a coffee shop/cafe. Indulge in a body treatment, a deep-tissue massage and a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and a front desk safe
  • Tour/ticket information, a 24-hour front desk and free newspapers
Room features
All guest rooms at Decale Jewel Stone Hotel have amenities, such as free WiFi and safes, in addition to free bottled water and room service.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, coffee/tea makers and ceiling fans

Languages

English, French, Hindi, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 16 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Guests under 10 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Jewelstone Hotel Nairobi
Jewelstone Nairobi
Jewelstone
Jewelstone Hotel
Decale Jewel Stone Hotel Hotel
Decale Jewel Stone Hotel Nairobi
Decale Jewel Stone Hotel Hotel Nairobi

Frequently asked questions

Does Decale Jewel Stone Hotel have a pool?

Yes, this property has an outdoor pool.

Is Decale Jewel Stone Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Decale Jewel Stone Hotel?

Self-parking is free at this property.

What time is check-in at Decale Jewel Stone Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Decale Jewel Stone Hotel?

Checkout is at 11 AM. Late checkout is available for USD 20 (subject to availability).

Does Decale Jewel Stone Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 16 per vehicle applies.

Where is Decale Jewel Stone Hotel located?

Located in Parklands, this spa hotel is 0.5 mi (0.9 km) from The Aga Khan University Hospital, and within 3 mi (5 km) of Central Park and City Market. Arboretum and National Archives are also within 3 mi (5 km).

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Decale Jewel Stone Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10

Stayed 1 night in Jun 2024

6/10

Stayed 6 nights in Dec 2023

2/10

Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Stayed 2 nights in Feb 2020

4/10

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Stayed 7 nights in Aug 2018

8/10

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.
Stayed 3 nights in Aug 2018