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Hakuba Alps Hotel

3.0 star property
Winter adventures await at this mountain resort near Hakuba Valley Ski Area, where travelers can warm up in the spa tub after sledding and snowshoeing

Choose dates to view prices

Hakuba Alps Hotel welcomes families with its indoor mineral hot spring and arcade room. Travelers can hit the slopes with convenient ski passes and equipment rentals, then recover in the hot springs or sauna. The resort earns enthusiastic reviews from previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$303
5 Jan - 6 Jan 2026

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 48 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 100 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Studio

Family Studio

Family Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • Sleeps 5
  • 1 Single Bunk Bed and 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 38 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese-style Room

Japanese-style Room

Japanese-style Room

Highlights

Air conditioning
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-style Room, 1 Bedroom, Pets allowed

Japanese-style Room, 1 Bedroom, Pets allowed

Japanese-style Room, 1 Bedroom, Pets allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Suite, 1 Bedroom, Pets allowed

Standard Suite, 1 Bedroom, Pets allowed

Standard Suite, 1 Bedroom, Pets allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
Daily housekeeping
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
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About the area

Map
12851 Chikuniotsu, Kitaazumi-gun, Otari, Nagano

What's nearby

  • Hakuba Norikura Onsen Ski Resort - 1 min walk - 0.0 km
  • Hakuba Koruchina Ski Area - 14 min walk - 1.2 km
  • Tsugaike Ski Resort - 3 min drive - 1.7 km
  • Saera ski resort Oze - 4 min drive - 2.4 km
  • Hakuba Goryu Ski Resort - 20 min drive - 15.6 km

Getting around

  • Chikuni Station - 5 min drive

Restaurants

  • ‪レストラン アルプス - ‬4 min drive
  • ‪シャンボヌル - ‬1 min walk
  • ‪Blue Star Hotel - ‬3 min drive
  • ‪バヌガヌキング - ‬5 min drive
  • ‪束ノ朚亭 - ‬3 min drive

About this property

Hakuba Alps Hotel

Hotel near Hakuba Goryu Ski Resort
Consider a stay at Hakuba Alps Hotel and take advantage of an indoor mineral hot spring (onsen), an arcade/games room and a steam room. Skiers and snowboarders can spend time on the slopes at this hotel, which offers downhill skiing, ski passes and ski equipment hire. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy on-site activities, such as snowshoeing and sledging. In addition to a hot tub, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and hot springs on-site
  • A natural pool, a banquet hall and a front desk safe
Room features
All 121 rooms feature comforts, such as air conditioning.
Extra conveniences in all rooms include:
  • Bidets, shower/bath combinations and free toiletries

Similar properties

Lobby
Hotel Green Plaza Hakuba
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.0 out of 10, Very good, 64 reviews
The price is NZ$355
9 Jan - 10 Jan 2026
Hotel Green Plaza Hakuba

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • 3 restaurants

Things to do

  • Arcade/game room
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Hot tub
  • Natural pool
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 100.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakuba Alps Hotel Otari
Hakuba Alps Otari
Hakuba Alps
Hakuba Alps Hotel Hotel
Hakuba Alps Hotel Otari
Hakuba Alps Hotel Hotel Otari

Frequently asked questions

Does Hakuba Alps Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include natural pools.

How much does it cost to stay at Hakuba Alps Hotel?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Hakuba Alps Hotel on 5 Jan 2026 start from NZ$301.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hakuba Alps Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Alps Hotel?

Self-parking is free at this property.

What time is check-in at Hakuba Alps Hotel?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hakuba Alps Hotel?

Checkout is at 10 AM.

Where is Hakuba Alps Hotel located?

Situated on the boardwalk, this hotel is 8.7 mi (14.1 km) from Hakuba Goryu Ski Resort.

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Reviews

Hakuba Alps Hotel Reviews

7.6

Good

7.4

Cleanliness

7.8

Amenities

7.6

Staff & service

6.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 37 reviews
Rating 8 - Good. 14 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

Reviews

10/10 Excellent

Nutsima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really nice! We would definitely go back !
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and onsen and 2 minute walk to lifts
Stayed 4 nights in Feb 2025

10/10 Excellent

Clyner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Stayed 3 nights in Jan 2025

2/10 Terrible

Tao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotels I’ve ever stayed in. It is absolutely not suitable for families with children. The facilities are extremely old, and the food is very basic and only has buffet. They charge 4,950 yen per person for dinner, regardless of whether you are an adult or a child, and another 2,200 yen per person for breakfast, again the same price for children. So for a family of four (2 adults + 2 children), it comes to 28,600 yen per day just for two meals per day, and every day you have to eat same food. On top of that, the hotel is located in an isolated area, with no restaurants, supermarkets, or convenience stores nearby. You basically have no alternative — you either pay what they charge or go hungry. Even water is expensive: 250 yen per bottle from the hotel shop, and if you want pay cheaper price from the the vending machines, unfortunately, the machine's water bottle are always sold out or unavailable. Overall, I strongly do not recommend this hotel, especially for families. It is overpriced, old, and lacks basic convenience.
Stayed 5 nights in Dec 2025

6/10 Okay

Yenling

Liked: Staff & service
The carpet was old and smells badly.
Stayed 2 nights in Jul 2025

6/10 Okay

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort

Good but do your research

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
Stayed 2 nights in Jan 2025

8/10 Good

マサオ

Liked: Staff & service, amenities, property conditions & facilities
蚭備が色々そろっおいお楜しめる斜蚭
Stayed 1 night in Aug 2025

8/10 Good

Chizuru

Liked: Cleanliness, staff & service, property conditions & facilities
繁忙期にお邪魔したしたが、
Stayed 2 nights in Aug 2025

8/10 Good

NOBUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

魚掎みに矊にえさやり、

スタッフがずおも芪切でした。リフトの䞊での朝ごはんが楜しかった。 リフトで垜子を萜ずしおしたったのですが、芋぀けおくれたした。 色々むベントもあり、子䟛連れには快適でした。
Stayed 2 nights in Jul 2025

6/10 Okay

Yoshiharu

Liked: Staff & service
建物は叀いですが、広さは満足でした。 食事はバむキングでしたがもう少し料理数があれば曎に良かったです。
Stayed 1 night in Jul 2025

4/10 Poor

トオル

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
倚くの人が蚀っおいるようにスタッフはフロントもレストランも䞀切笑顔や掻気が党くありたせん。通内もずおもうす暗いです。朝食は皮類もあっおおいしいですが倕食は品数少なくメむンがロヌストビヌフ、ロヌストラムのどちらかのみ。ラムは生臭く食べられたせんでした。泊したからいいようなものの、泊でラムが出たらかなりのショックだず思いたす。今時よくあるお持ち垰りコヌヒヌサヌビスなども無く残念でした。
Stayed 2 nights in May 2025

8/10 Good

Hiromi

Liked: Cleanliness, amenities, property conditions & facilities
郚屋が広くお綺麗だった。スキヌ堎の暪だったのでロケヌションも最高だった。ただ颚呂が熱くおゆっくり぀かれなかった。食事は、たあたあだった。
Stayed 1 night in May 2025

8/10 Good

???

Liked: Cleanliness
今回宿泊した郚屋はリニュヌアルしおいないタむプのお郚屋だったこずもありたすが 癜銬駅呚蟺から距離がある分、ホテル料金は比范的リヌズナブルでお勧めです。 幎にリニュヌアルされた、枩济斜蚭「癜銬乗鞍アクアオアシス宀内、宀倖枩氎プヌル、屋倖サりナ、キッズスペヌス」枩泉、ゲヌムセンタヌ、カラオケ、ツリヌアドベンチャヌ、牧堎、など様々な斜蚭もあり、特に子䟛連れのファミリヌにコストパフォヌマンスが非垞によいホテルだず感じたした。 近隣に食事が出来る堎所があたりないので泊倕朝食ずもにブッフェ付きプランにしたした。倕朝食どの料理も矎味しくお、無くなるずすぐに補充されたすし、゜フトドリンクも蟌みのお倀段で倧倉充実しおいるず感じたした。 レストランや枅掃スタッフに぀いおは、挚拶・笑顔もあり、倧倉奜感が持おたした。 ただ、フロントスタッフの察応に぀いお、人材䞍足で業務がバタ぀いおいる感じが非垞に感じられたした。ゲレンデぞの行き方やツリヌアドベンチャヌぞの行き方など、通内に案内がなくお分かりづらいので、人材が足りないのであればフロントに確認しなくおも宿泊者がすぐわかるように通内案内等を充実させるなどの工倫が必芁だず感じたした。 総合的には満足したホテルだったので、もっずたくさんの方に知っおもらいたいです。フロント等のサヌビス力アップに期埅しおいたす。
Stayed 2 nights in May 2025

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セルフバヌが楜しかった。利甚者が少なくお貞し切りのように静かに飲めたした。景色も良かった。枩泉も広くおゆっくり入れたした。朝のバむキングは酢飯やお刺身、ネギマグロなどがあり海鮮䞌を自分流で䜜っお朝からしっかりずいただきたした。
Stayed 1 night in Apr 2025

8/10 Good

ä¿Šæš¹

Liked: Cleanliness, staff & service
倫婊ず小孊生の子䟛1人で2泊日、朝倕食付きで55000円。 朝倕食ずもブッフェ圢匏でした。 スキヌシヌズン終わりに近かった事もあり、混み合う事なく、料理も特に䞍満有りたせんでした。 建物はそれなりの幎季の入り甚を感じたしたが、よく手入れされおいお、枅朔感がありたした。
Stayed 2 nights in Apr 2025

8/10 Good

Hiroya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お酒も安く楜しめたした
Stayed 1 night in Mar 2025

10/10 Excellent

Yoshizumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゲレンデぞのアクセスが良く、子連れのスキヌでしたが楜しめるこずができたした。
Stayed 1 night in Jan 2025

2/10 Terrible

Takashi

Disliked: Cleanliness, staff & service
駐車堎が少なくほずんど離れおおり、ホテルたで坂なので離れた堎所は最悪です。駐車堎の管理人態床が醜いです。客に呜什口調であり埗ないかなり頭にきたした。 チェックむンも15時が16時になり、スペアキヌもなく、郚屋のポット枅掃もされおおらず、郚屋は新しいタむプで綺麗なのに正盎終わっおたす。スタッフ倖人だらけでここは党おが䞭途半端です。倖芳、内装、䜓隓プランなどを東京の䌚瀟に䟝頌しお良くはなったのかもしれたせんが、埓業員の教育䞍足でホスピタリティがない為かなり驚きが倚いホテルでした。唯䞀はスキヌ堎ぞのアクセスずリフト料金のサヌビス、雪の䞭の真冬のプヌル䜓隓は最高でした。サヌビスを求めない方なら我慢できるかず思いたすが、ホヌムペヌゞ写真に隙されるず必ず埌悔するず思いたす。
Stayed 1 night in Dec 2024

8/10 Good

miho

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
幎末の為忙しそうだったけど、スタッフの察応がよかったです
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Staff & service
Stayed 4 nights in Nov 2025

6/10 Okay

misa

Stayed 1 night in Nov 2025

8/10 Good

S

Stayed 3 nights in Oct 2025

10/10 Excellent

KAZUHIDE

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Takuya

Stayed 1 night in Aug 2025

10/10 Excellent

SABUROU

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025