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"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"The staff was very kind and did everything they could to make sure that my stay was pleasant"

"Wonderful we have a great time Cleaning is good staff is nice good location "

"The room in which I stayed was very comfortable and spacious. I wish I had booked at this location for more than 1 night. I appreciated how the staff was very nice and helpful."

"Room, staff and food are exceptional. "

"Cool space inside a café. Lovely staff to welcome and fairness us. Great supermarket over the road and short walk to awesome cherry blossom area."

"Awesome place but note the breakfast is Japanese style"

"The staff here are wonderful! Beautiful private onsen experience and the dinner was amazing! Highly recommended for a recharge :)"

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"Great stay"

"Well maintained roure-inn hotel in the heart of the city."

"We loved everything about our stay. The room was comfortable, the house charming, the shower excellent and most of all, we loved and appreciated the welcoming and helpful hosts."

"Great location in Matsumoto and very helpful staff. Would recommend!"

"Wonderful place!"

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"本当の軽井沢ではないですが、雰囲気や気候は確実に軽井沢の隠れ家的なホテルです。 北欧風をコンセプトにしているようにスタイリッシュでシンプルで広々とした空間です。 野菜が自慢のレストランだけあって、野菜がおいしいです。野菜が入ったソーセージやスープが絶品でした。 今回はお部屋にサウナが付いているタイプを選んだのですが、ドアのタイプが以前東京で事故があった取っ手のタイプだったので、ちょっと怖かったです。あと非常ボタンもなかったように思います。 ベッドは広々でぐっすり眠れました。 子連れで予約すると階段の転落防止柵が取り付けてあり、助かりました。 アメニティーは充実していて ドライヤーはRifa です。 お風呂は追い焚きができるタイプです。 13:00チェックアウトなので 忙しくなければゆったりできます。"

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"Lovely hotel with excellent staff and service. "