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"The rooms had a great traditional feel and the private outdoor tub was really nice to enjoy. My friends really loved the public and private onsen as well. They even have a spa onsite and the massages were very good and reasonably-priced. The breakfast and dinner meals were excellent, although maybe a bit too much food for us. Walking into Yubatake wasn’t all that bad, but a bit icy in spots. "

"The hotel is in a very convenient location, only a few minutes from the station, with a Lawson store right next to it and a supermarket nearby. The room is spotlessly clean and spacious. All the staff are nice and accommodating. They also provide a shuttle service to the station and to the Prince Ski Resort, which is very helpful. Our only comment is that we wish they could improve their breakfast service with better food options and presentation. Overall, it’s good value for money. We had a great stay and will definitely stay again."

"What a beautiful hotel with nice location near the forests! Amazing staff which are always so friendly and helpful! While the Onsen are a great endind for each day! "

"すべてが完璧でした。 お部屋、接待、お食事、温泉のお湯、素晴らしかったです。宿全体に流れている雰囲気も良かったです。プライベート感もあり、また必ず行きたいお宿です。"

"Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help. "

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "

"Beautiful, quiet place "

"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"Lovely hotel "