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"コテージに泊まりましたが古いだけでなくすえたようなカビ臭いような匂いが最悪でした。 押入れの布団も臭くて古いし不潔。 掲載されている写真では、トイレ洗面などの水回りやユニットバスもリニューアルされているかのように見えますが、20年前位のかなり古いものでした。いくら夏休み期間とはいえ2泊朝食のみで16万（犬の宿泊は別）に見合うと思えません。ホスピタリティもゼロ。"

"寒い時期ですが、空調パネルの暖房のおかけで乾燥もせず、暖かく快適に過ごせました。また、ReFaのアイテムが各部屋にあることや、ベッドがシモンズで、水回りも綺麗で、サラダブュッフェ付きの朝ごはんも美味しく、チェックアウトも13時までということで朝もゆっくり過ごせました。"

"Lovely hotel "

"The buffet, room , staffs and amenities were all awesome "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. "

"It's a very comfortable facility, although the hotel looks old. "

"The experience was exceptional and impressive. Though the transport was relatively less attractive, the environment, facilities, size of room, services and cleanliness worth the extra travel time. Overall, the stay was superb! We enjoyed a lot!"

"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."

"It was a good stopping place for the outlet shopping. Good location with lots of local eateries. "

"9月で20度以下になる日だったのですが、まだ暖房が出ないと言われました。長袖があったからまだよかったですが、予約時にアナウンスがあれば良かったなと思いました。到着後フロントマンの方が丁寧に説明していただけたのでそこまで嫌な気持ちにはならなかったのですが、やはり冷え込みましたので、ちょっと引っかかりました。"

"We loved our stay here. The staff was incredibly kind and attentive, and the room was beautiful. The entire hotel maintains a sort of romantic vintage feeling but has completely updated bathrooms and every sort of modern amenity one could need. I would highly recommend this place to anyone staying in Karuizawa. "

"Average hotel with good staff but very overpriced for what it offers."

"It's great to feel traditional japanese local nature and life :)"

"perfect!"

"The room was nice and spacious. "

"Comfortable bed and pillows"

"Easy access to public service and ease of transport with shuttle bus "

"Breakfast is good and the onsen is nice. Will stay in Dormy Inn again."