Check COVID-19 restrictions.

Find out moreOpens in a new window

Discovery Parks – Glen Helen

Photo gallery for Discovery Parks – Glen Helen

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Living area

Overview of Discovery Parks – Glen Helen

Discovery Parks – Glen Helen

3 out of 5

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
1 Namatjira Drive, Braitling, NT, 0872

Explore the area

  • Popular LocationAlice Springs School of the Air10 min walk
  • Popular LocationFrontier Camel Farm16 min drive
  • AirportAlice Springs, NT (ASP)21 min drive
  • Popular LocationSimpsons Gap23 min drive

Choose dates to view prices

About this area

Alice Springs

Located in Alice Springs, Discovery Parks – Glen Helen is in the mountains and on a river. Alice Springs Telegraph Station and Adelaide House are cultural highlights, and some of the area's attractions include Alice Springs Reptile Centre and Olive Pink Botanic Garden. Museum of Central Australia and Frontier Camel Farm are also worth visiting.

What's nearby

  • Alice Springs School of the Air - 10 min walk
  • Alice Springs Telegraph Station - 4 min drive
  • Museum of Central Australia - 9 min drive
  • Frontier Camel Farm - 16 min drive
  • Simpsons Gap - 23 min drive

Getting around

  • Ciccone Alice Springs Station - 9 min drive
  • Alice Springs, NT (ASP) - 21 min drive

Restaurants

  • Namatjira Gallery — 1 min walk
  • Sammy's Pizza & Family Restaurant - 15 min walk
  • Piccolo's Cafe - 6 min drive
  • Sporties - 6 min drive
  • Hong Kong Restaurant - 6 min drive

About this property

Discovery Parks – Glen Helen

Riverside Alice Springs hotel in Braitling with free parking
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Self parking is free. Other amenities include a snack bar/deli, a meeting room and laundry facilities. Rooms offer fridges and free bottled water.
Discovery Parks – Glen Helen offers 25 forms of accommodation with complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: AUD 28.75-28.75 for adults and AUD 28.75-28.75 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Towels

Food and drink

  • Free bottled water
  • Fridge

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 28.75 and AUD 28.75 for adults, and AUD 28.75 and AUD 28.75 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard

Property is also known as

Glen Helen Lodge Mount Zeil
Glen Helen Mount Zeil
Glen Helen Homestead
Glen Helen Lodge
Discovery Parks – Glen Helen Hotel
Discovery Parks – Glen Helen Braitling
Discovery Parks – Glen Helen Hotel Braitling

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 23 out of 141 reviews
5 - Excellent 16%
Rating 4 - Good. 59 out of 141 reviews
4 - Good 42%
Rating 3 - Okay. 48 out of 141 reviews
3 - Okay 34%
Rating 2 - Poor. 7 out of 141 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 141 reviews
1 - Terrible 3%

3.5/5

Cleanliness

4.1/5

Staff & service

2.9/5

Amenities

2.9/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was dirty, as was the bathroom. The room looked nothing like the pictures. We stayed 2 nights and the bed linen was not changed, in fact the bed was not even made! The bathroom was not cleaned either. The BBQ was so dirty that there were flames and we asked for it to be cleaned for the following evening but this did not happen. The Management of this Lodge were appalling - it was expensive for what it offered - dirty, run down rooms with terrible bathrooms. Sadly, it’s the only place there to stay.
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This lodge is very basic and quite rundown. It needs work done for it to be a comfortable stay. No effort to make it look decent. The food on the other hand was very good. A lovely lady from Chile at the reception desk was very nice and helpful.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Beautiful location, rooms very basic and very Very over priced
Stayed 1 night in Dec 2019

3/5 Okay

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Location very good for exploring the surrounds. Accommodation is aging and needs refurbishing. However, comfortable in general.
Stayed 4 nights in Oct 2019