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"Reservation did not clearly state that it was for second floor only; my elderly parents can’t go up the stairs; staff was not helpful at all"

"I booked this trip because my husband had 2 appointments with the Optum referred by the Veterans Administration. We arrived for check in and parked in a designated Handicap parking spot. Well, I walked to the front desk to get the key for the room. Walked back out to get my husband. He is an 88 year old Vietnam Veteran. Having a hard already when slowly walked in and as soon as we got into the lobby my husband fell forward into This big white couch. No staff offered to help me get him up to sit on the couch while I asked for a wheelchair. Well, guess what this hotel has no Wheelchair. I walked to the room and got the rolling office chair and what do you know the wheels and that thing were horrible. I was pulling him and chair was going in all different directions. I get my husband into bed and well he did not sleep well due to the fall he took that could have easily been prevented if you had a wheel chair on site"

"I liked the happy hour "

"The king size bed was, I assume, overly used and lumpy. My sleep was disturbed by my having to find a comfortable position. This is my only unfavorable thought."

"Descuidado, personal en especial una señora recepcionista que estuvo el viernes 27 de marzo 2026 a las 2:30 de la tarde muy despota y nada amable, ya el muchacho que entró en el turno de las 3 de la tarde el si muy amable "

"The rooms Smells to much like dogs and most importantly rooms walls are very thin. You can hear everything."

"Staff was very welcoming and supportive. Parking was safe. The room was clean. Breakfast buffet was good but I remember in the past was more selection of items. Overal, everything was very fresh and delicious. "

"Love the stay clean, nice and shuttle services were great and reliable.. are stay was great for a quick getaway "

"All good, very satisfied "