Nippon Travel Agency in Matsumoto

"Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful. Breakfast is sufficient and have a good variety."

"Loved the thoughtfulness and all the complimentary toiletries. Loved the bathrobe and house slippers provided. Great room size. There were 3 adults in our group. Excellent value. And best part is the location! Literally right next door to the train station. Thank you so much for a wonderful stay. Would definitely stay here again!!"

"The queen rooms were more spacious. One could easily lay out 2 mid size bags."

"Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room."