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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Family-friendly hotel with full-service spa and 24-hour front desk

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Sports facility
Restaurant
Rooftop terrace
Executive Room (2 Twin Beds and 2 Extra Beds)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The current price is NZ$145
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

Premium bedding, down duvets, in-room safe, desk

Classic Room (2 Twin Beds and 1 Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room (Japanese Style. 4 Futon Beds)

Classic Room (Japanese Style. 4 Futon Beds)

Classic Room (Japanese Style. 4 Futon Beds)

7.2 out of 10
Good
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 12
  • 2 Twin Beds and 4 Twin Futons

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

Executive Room (2 Twin Beds and 2 Extra Beds)

Executive Room (2 Twin Beds and 2 Extra Beds)

8.2 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 12
  • 2 Twin Beds

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

Classic Room, 2 Single Beds (1 Extra Bed)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Blackout curtains
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down duvets, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

Executive Suite, 2 Single Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Twin Beds
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About the area

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501

What's nearby

  • Kiyosato Museum of Photographic Arts - 6 min drive - 4.4 km
  • Kiyosato Highland Park - 6 min drive - 6.3 km
  • Hirayama Ikuo Silk Road Museum - 9 min drive - 6.6 km
  • Nakamura Keith Haring Collection - 16 min drive - 14.5 km
  • Heidi's Village - 21 min drive - 19.6 km

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪くのパン - ‬18 min walk
  • ‪Prosciutteria Morimoto - ‬3 min drive
  • ‪Complet-Do - ‬14 min walk
  • ‪魚ZENZOW - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Upscale family-friendly hotel near Doryu Waterfall
Located close to Kiyosato Highland Park and Seisen Footbath, Grand Mercure Yatsugatake Resort & Spa provides an indoor mineral hot spring (onsen), a garden and a playground. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An outdoor tennis court, an electric car charging station and a ballroom
Room features
All 250 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and separate sitting areas.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, fridges and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Japanese

Similar properties

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 113 reviews
The price is NZ$350
4 Sept - 5 Sept
Izumigo Kiyosato Kogen Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's club card: JPY 0 per night, (up to 5 years old).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 3800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

Is Grand Mercure Yatsugatake Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on 2 Sept 2025 start from NZ$144.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Mercure Yatsugatake Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Yatsugatake Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Yatsugatake Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Yatsugatake Resort & Spa located?

This family-friendly Hokuto hotel is located on the boardwalk, 2.8 mi (4.5 km) from Doryu Waterfall, and within 6 mi (10 km) of Kiyosato Highland Park and Seisen Footbath. Hirayama Ikuo Silk Road Museum and Nakamura Keith Haring Collection are also within 9 mi (15 km). Kai-Ōizumi Station is 17 minutes by foot.

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Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 348 reviews
Rating 8 - Good. 130 out of 348 reviews
Rating 6 - Okay. 46 out of 348 reviews
Rating 4 - Poor. 21 out of 348 reviews
Rating 2 - Terrible. 8 out of 348 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kohei

Liked: Property conditions & facilities
Disliked: Cleanliness
Good for the remaining day to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is always fresh with local ingredients. Never fails to impress us.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Liked: Amenities
Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

4/10 Poor

Sylvia

Disliked: Amenities
Old rooms, a lot of Chinese Group, children and very loud.
Stayed 2 nights in Apr 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great performance for the price

Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

TEPPEI

Disliked: Amenities
So everything are new and clean!
Stayed 1 night in Oct 2024

10/10 Excellent

tetsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が子供から大人まで対応されており美味しくいただきました。孫達はハンバーガーがお気に入りでした。
キッズルームで孫達は満喫
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Property conditions & facilities
子どもの遊び場が地下にあり、子どもが退屈することなく楽しめる。 朝食、夕食もとても美味しく満足。 種類も多く、偏食でもとりあえず何か食べさせられる。 部屋は清潔そうだが、建物自体は古い？ので埃アレルギーが出た。 フロントに伝えると空気清浄機を持ってきてくれて助かったが、標準装備にはしてほしいところ。
Stayed 2 nights in Jul 2025

10/10 Excellent

ENDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バランスが良い。 子供には天国 朝ごはんもおいしい 御風呂もよい！
Stayed 2 nights in Jul 2025

8/10 Good

Motoyuki

Liked: Cleanliness, staff & service
充電で、USBコンセントがないので、用意する必要があります。
Stayed 1 night in Jul 2025

10/10 Excellent

tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
グランドメルキュール八ヶ岳リゾート＆スパに宿泊しました。自然に囲まれた立地とラウンジサービスがとても心地よく、家族連れには特におすすめです。やや騒がしい時間帯もありましたが、全体的に満足できる滞在でした。
Stayed 1 night in Jul 2025

8/10 Good

???

Liked: Staff & service, amenities, property conditions & facilities
良い点 遊具施設等が充実していて、12歳までの子どもはここで2～3時間は楽しめる。 ラウンジはお酒等もあり寛げる。 温泉は露天風呂まであり良い。 悪い点 掃除が不十分で、遊具の各所に埃が体積していたり、部屋のなかはケトルの下に埃、ベッドの下には乾電池やアメを落としたもの等があった。
Stayed 1 night in Jul 2025

10/10 Excellent

Mio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids activety was very good
Stayed 1 night in Jul 2025

8/10 Good

??

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
スタッフが少ない。おもてなしの心がない。 基本自分でやってくださいというスタンス。
Stayed 2 nights in Jul 2025

8/10 Good

MASUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供が大変喜んだ。 また、泊まりたい
Stayed 1 night in Jul 2025

6/10 Okay

Kiyoshi

Liked: Property conditions & facilities
外資系だからだと思いますが、合理的にはできているものの、おもてなしという点で、違うかなあと感じました。
Stayed 2 nights in Jul 2025

10/10 Excellent

Hideyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また泊まりたい
Stayed 1 night in Jul 2025

10/10 Excellent

Kaoru

Stayed 1 night in Jul 2025

6/10 Okay

?

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ご飯は美味しく、施設は清潔、子供向けのアスレチックも他には無いものであった。スタッフは丁寧ではあったがスキル不足の様に感じた。
Stayed 1 night in Jul 2025

10/10 Excellent

Haruka

Liked: Cleanliness, amenities, property conditions & facilities
子供のサービスがたくさんで本当に助かりました！いままで宿泊したホテルで一番揃っていたと思います！おむつと着替えさえ持っていけば困らない＼(^o^)／
Stayed 1 night in May 2025

10/10 Excellent

Katsunari

Stayed 1 night in Jun 2025

10/10 Excellent

hiroka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Hikari

⚪︎遊び場 →赤ちゃんから大きめの子供まで楽しめる空間 　子連れにはとても良いです！ ⚪︎ラウンジ →エグゼティブラウンジと通常ラウンジが別れていて通常ラウンジは畳み部屋で子供の遊べる玩具や絵本、大人は漫画などあり。 ワインとビール、ソフトドリンク、ちょっとしたツマミなどありゆったりできました。 ただ個人的にグランドメルキュール南房総のラウンジの方が落ち着いて良かったです。 ⚪︎温泉 →露天風呂はそんなに大きく無かったです。 　温度丁度良く気持ち良かった。 ⚪︎部屋 →洋室に宿泊しベッドが4台あり広々としたお部屋です。赤ちゃん連れの方はベビーベッドをレンタルできるそうです。私は今回ベビーベッドの空きがなく出来なかったので必要であれば早めに。 ⚪︎食事 →朝食、夕食共にビュッフェ 　思ってたより普通でした。 　品揃えが微妙な感じ。 ⚪︎総合 →グランドメルキュール南房総を利用した事がありその時とても良かったので今回は子供の遊び場が充実してる八ヶ岳に来ました。 正直私は千葉房総の方が食事は美味しかったかなと思いました。また千葉房総の方に行きたいと思います。 八ヶ岳は本当子連れの方がほぼ利用してるので少し騒がしい印象も受けました。 スタッフの方は皆さん丁寧な対応で良かったです！
Stayed 1 night in Jun 2025

8/10 Good

??

Stayed 1 night in Jun 2025