"A great location and most of the staff (not all) are extremely friendly. The hotel is clean and right next to Bastille: a great area for eating/drinking with superb links to all the major sites. Room was tiny (305- suspect it’s normally a single- we’d booked a double), somewhat dated but spotlessly clean. A/C, fridge, safe all not working in the room. Shower area simple but clean and bright. Needs an overhaul, decor and amenities-wise. It was a bit like a time-warp but did have some charm. Check in though was simply awful. The chap made us feel like an utter inconvenience and was simply rude (tried pushing us a taxi return to the airport which we politely declined- from that point he had no time for us and wouldn’t answer simple questions about the metro… ‘Ask me tomorrow, as I’m busy’. He actually wasn’t even on Reception as we arrived. We waited ten minutes then loudly said ‘Bonjour’, which he appeared to take issue with. He was irked from the start). Evening staff great though- warm and welcoming. Didn’t eat at Castex as the breakfast room didn’t look that appealing. All in all, the location is amazing, a clean if tiny room (305), comfortable bed, decent shower but no amenities to speak of."