Emerald Lakes Hotels, Long Pond

"Staff as friendly and welcoming as soon as we walk in. Room was very clean, HVAC worked perfectly. All amenities were above par!"

"The staff was friendly, The bathroom was so nice. "

"An acceptable stay, but nothing stands out as particularly impressive. The parking was a terrible experience, but they did take the parking fee off the final bill. Had to park 1/4 of a mile down from the entrance. The pool (according to my wife and daughter) was very chemical heavy, and the swim up bar wait for service was almost an hour. In a nutshell; overpriced and understaffed."

"Great room and very spacious. Lots of activities to keep the young ones busy. Waterpark is always a huge hit. "

"Staff was absolutely AMAZING. The breakfast was AMAZING and the size of the room was great. 10/10 - will be booking this hotel again whenever I need to travel back to the area!!! "

"Very comfortable accommodations, nice friendly staff. I would recommend it for any long or short stay."

"Great location , amazing staff , clean but in need of some serious remodeling . "

"The hotel was under renovation and it would have been nice to have had some kind of warning or at least a discounted rate. Also, when asked for extra pillows they told me they had none. That seems silly to me. It’s a place where people sleep. Pillows should be available. Other than that, the staff was amazing, the pool and breakfast perfect. "

"Breakfast was delicious! Staff was very friendly"