expedia

Photo gallery

Featured image
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Guest reviews

3.8/5 Good
815 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMarble Arch1 min walk
Popular LocationHyde Park3 min walk
Popular LocationHarrods4 min drive
AirportLondon (LHR-Heathrow)41 min drive

Choose dates to view prices

  • Superior Room, 1 Single Bed

    3.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsSuperior Room, 1 Single Bed
  • Royal Room, 1 Queen Bed (Rock Royalty)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsRoyal Room, 1 Queen Bed (Rock Royalty)
  • Royal Room, 1 King Bed (Rock Royalty)

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsRoyal Room, 1 King Bed (Rock Royalty)
  • Junior Suite, 1 King Bed (Rock Royalty)

    3.9/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed (Rock Royalty)
  • Deluxe Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 1 Queen Bed

    3.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds (Gold)

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds (Gold)
  • Deluxe Room, 2 Queen Beds (Gold)

    4.4/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds (Gold)
  • Deluxe Room, 1 King Bed (Gold)

    3.5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed (Gold)
  • Deluxe Room, 1 King Bed, Accessible (Gold)

    3.9/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Accessible (Gold)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

London

In the city centre, Hard Rock Hotel London is in London's London City Centre neighbourhood, an area with good shopping. Madame Tussaud's Wax Museum and London Palladium Theatre are cultural highlights, and some of the area's notable landmarks include Marble Arch and Oxford Circus. ZSL London Zoo and London Eye are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes by foot.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Harrods - 4 min drive
  • Buckingham Palace - 6 min drive
  • Piccadilly Circus - 8 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • London Paddington Station - 18 min walk
  • London (LHR-Heathrow) - 41 min drive

Restaurants

  • Hard Rock Cafe — 1 min walk
  • Lobby Bar — 1 min walk
  • Spaghetti House - 1 min walk
  • Pret a Manger - 1 min walk
  • La Porte des Indes - 1 min walk

About this property

Hard Rock Hotel London

Luxury London hotel in London City Centre, walk to Oxford Street
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. All 900 rooms feature thoughtful touches such as espresso makers and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with digital channels. Guests will also find 24-hour room service, fridges and Egyptian cotton sheets.
Hard Rock Hotel London offers 900 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 3:00 PM and 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Hard Rock Hotel London and receive a full refund?
Yes, Hard Rock Hotel London offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel London cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hard Rock Hotel London?
This property doesn't offer parking.
What time is check-in at Hard Rock Hotel London?
Check-in is from 3:00 PM to 3:00 AM. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hard Rock Hotel London?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in London City Centre, this luxury hotel is steps away from Marble Arch, Oxford Street and Park Lane. Hyde Park and Baker Street are also within 5 minutes. Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.

Guest reviews

Overall score and ratings for Hard Rock Hotel London

3.8
5 - Excellent
321
4 - Good
248
3 - Okay
103
2 - Mediocre
71
1 - Poor
72
4.1
Cleanliness
3.9
Service and Staff
3.8
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this hotel was perfect, the staff, the room, the food, we had the best time for my husbands birthday and really didn’t want to leave. We would recommend this hotel to anyone and cannot wait to return as soon as possible.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very professional staff. They went out of their way to accommodate us.

    Stayed 5 nights in Mar 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, room comfort
    Three star Hard Rock Hotel London please!

    The reason that I have to stay in Hard Rock Hotel is because of their reputation. And I stayed in some Hard Rock hotels too in different country. I and my family were very disappointed and underwhelmed with the Hard Rock hotel London. I could understand about the COVID-19 pandemic that has affecting all establishments. But Hard Rock Hotel London could step up a bit further in serving us during our stayed. I always looking forward to the buffet breakfast which I’ve paid when I’ve booked the hotel and we are disappointed with our breakfast box. There are not much activity happening within the hotel and they have could at least put all their energy in their service with only a few residents at that time when everything is closing in regards to COVID-19. I have attached my supposed to be a 4-5 star breakfast and yes, Hard Rock management announced they can only provide continental breakfast but come on Hard Rock Hotel management what you are thinking! I’m very disappointed and sad full stop. Hard Rock staff could have taken this moment to provide their best with their very minimum occupants. Not only about the breakfast, I have booked a Deluxe Gold room with a king bed. But we got is a two bed that made it in one bed to make it a king bed. What a brilliant idea Hard Rock Hotel London. So if you asked me to go back or recommend this hotel, you know my answer, a solid NO! Never waste your money in this establishment in London. I’m sure there are better ones. Three stars please!

    Stayed 2 nights in Mar 2020