Dear Guest,Greetings from Pestana Casablanca Hotel.We are happy to see that comment from you knowing that you were satisfied at the hotel. We hope that you will visit us very soon.Looking forward to assist you in any request or any other information.Greatest Regards.Chorouk KrouliGuest Relations Maanager

Dear Mrs Nima, On behalf of the entire team at Pestana Casablanca, we would like to thank you for your kind feedback. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We look forward to hosting you again soon at our hotel! Warm regards, Chorouk Krouli Guest Relations Manager

Dear Mr MOHAMMAD, Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We hope that, overall, you had a positive experience. We would like to thank you for staying at Pestana Casablanca and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards, Chorouk Krouli

Cher Client,Je tiens à vous remercier d avoir pris de votre temps pour noter le Pestana CasablancaAu plaisir de vous recevoir une autre fois parmi nousSalutationsDirection Pestana Casablanca

Dear Mrs. Silvana,On behalf of the entire team at Pestana Casablanca, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!

Dear Mr./Mrs. Sarah, Thank you for your feedback on your stay at Pestana Casablanca. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Casablanca, and we look forward to welcoming you again soon.Best regards,

Dear Mr. Ahmet, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologise for any inconvenience caused during your stay. I inform you that the security team belongs to the complex where the hotel is located.We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards,

Dear Mr. Mark, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Casablanca.Kind regards,

Dear Mr. Hassan, On behalf of our entire team at Pestana Casablanca, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Casablanca.Best regards,

Dear Mr. Tom,On behalf of the entire team at Pestana Casablanca, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards,

Dear Mr. Mohamed, We were delighted to hear that your recent stay at Pestana Casablanca was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Casablanca for your holiday. We look forward to hosting you again soon at our hotel.Kind regards,

Dear Mr. Mohammed, On behalf of our entire team at Pestana Casablanca, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Casablanca. Best regards, The Team at Pestana Casablanca

Dear Mr./Mrs. expedia user, Thank you for your feedback on your stay at Pestana Casablanca. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive service We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered. Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Casablanca. Kind regards, Your Pestana Casablanca Team

Dear Mrs. Maged, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pestana Casablanca for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, The team at Pestana Casablanca

Dear Mr. Shazzad, On behalf of our entire team at Pestana Casablanca, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Casablanca. Best regards, The Team at Pestana Casablanca

Dear Mr. Halwani, We were delighted to hear that your recent stay at Pestana Casablanca was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Pestana Casablanca for your stay. We look forward to welcoming you again soon at our hotel. Kind regards, The Team at Pestana Casablanca

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, thanks to your valuable feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear guest, again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear Mr Habib, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, thanks to your valuable feedback. We are sorry for the dishonesty of the taxi drivers and would like to assure you we will be more careful in choosing them. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Mr Habib, again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Thanks for your feedback! Looking forward to welcoming you again

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, thanks to your valuable feedback. We are sorry you haven't been given enough information upon check in. Be assured we'll reinforce training in that way. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear guest, again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca.

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. I am truly sorry to hear that this time we have not met your expectations and fell short of fulfilling your expectations as a guest. Dear guest, we would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. I really hope we have the pleasure of welcoming you back to the Pestana Casablanca in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for! Best regards,

Dear guest, Thanks for taking the time to give us a feedback about your Pestana experience. We are so glad to see you've enjoyed your stay and look forward to welcome you back again soon.

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear guest, again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Thanks for your feedback! Looking forward to welcoming you.

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear guest, again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Thanks for your feedback! Looking forward to welcoming you.

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear guest, again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Thanks for your feedback!

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. I am truly sorry to hear that this time we have not met your expectations and fell short of fulfilling your expectations as a guest. Dear guest, we would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. I really hope we have the pleasure of welcoming you back to the Pestana Casablanca in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for!

Dear Mrs Alexandra, Thanks for staying at Pestana Casablanca and for your feedback. Looking forward to welcoming you back again!

Dear Mr Abdulrahman, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, be assured we'll do the necessary to make the service faster. Thanks to your valuable feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Mr Abdulrahman, again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear Mrs Ellen, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, except for the taxi service and the parking. Thanks to your valuable feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Mrs Ellen, again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear guest, again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear guest, thank you for your positive feedback, which I have immediately shared with our team.

Dear guest, Thank you very much for taking the time to share your feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. I am truly sorry to hear that this time we have not met your expectations and fell short of fulfilling your expectations as a guest. we would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. I really hope we have the pleasure of welcoming you back to the Pestana Casablanca in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for! Best regards,

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, thanks to your valuable feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear Mr Hussam, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Mr Hussam, again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear Mr SHIRAZ, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Mr SHIRAZ, again, thank you for your positive feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca,

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. I am truly sorry to hear that this time we have not met your expectations and fell short of fulfilling your expectations as a guest. Dear guest, we would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded. I really hope we have the pleasure of welcoming you back to the Pestana Casablanca in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for! Best regards,

Dear Guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and on this occasion we can see that we have almost met your expectations, thanks to your valuable feedback. Actually, we do place 2 complimentary bottles of water in each of our apartments upon check-in and it is true, we don't do it physically at the reception and we sorry for that. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Dear Guest, again, thank you for your feedback, which I have immediately shared with our team. Best regards from a sunny Casablanca :) Paulo Garcia - General Manager

Dear guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Again thank you for your positive feedback, which I have immediately shared with our team . Best regards from a sunny Casablanca,

Dear Mrs Yolanda, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service. Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback. We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca. Mrs Yolanda, again, thank you for your positive feedback, which I have immediately shared with our team . Best regards from a sunny Casablanca,

Dear guest, Thank you for staying at Pestana Casablanca and for taking the time to share your review. We are so sorry we didn't meet your satisfaction. Be assured our staff is dedicated to serve our guests with no exception. We really wish to welcome you back for a much better experience.