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"Breakfast was varied and frest. Pool facilities great with kids. Generous rooms with comfy beds."

"Nice accommodation, close to major attractions"

"Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️"

"Very nice hotel. Good air filtration considering closeness to the hot spring water. Excellent location and good looking rooms. Would recommend to anyone coming to Rotorua for the Spas."

"Dated, but nice!"

"We last stayed here a couple of years ago and enjoyed it but it seems to have gone downhill. The hotel location is great, the room was clean and tidy, beds comfortable, but the bathroom was full of mould and in definite need of a refurb. We had the buffet breakfast in the restaurant which was cold and not worth the price. The staff seemed like they didn’t want to be there and didn’t seem to care the bathroom was mouldy. We cancelled a booking for our return trip and stayed at a much nicer place for the same price. "

"Great Comfortable beds! Rooms would benefit from Airconditioner "

"We loved our log cabin, it was very spacious, the only thing that let it down was the bedspread smelled horrible so I suspect it hadn’t been washed in a long time. I ended up taking the duvet off the spare bunk bed because I thought I was going to gag. The kitchen facilities and bathrooms are great. The hot pools are awesome and the main reason I stay here. I note that the tv wasn’t working in the tv room and there was a note telling people to use the tv in the games room instead, but when my daughter went there at 8.05pm it was locked, so that was disappointing. "

"We had a wonderful stay, pleasant suite, wonderful staff and great amenities."