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"Special Welcome from super friendly staff on arrival, and very accommodating to a late check out request All 3 members of staff i interacted with went out of their way to make my stay as comfortable as possible. Great accommodation in beautiful surroundings, and great facilities to enjoy during my stay. Another great visit here, look forward to returning!"

"The Welsh Rarebit is not authentic. Far too much bread and ham, not enough rarebit. Just blobs of a cheesy mixture piped onto large chunks of bread. Only disappointing part of my visit."

"Lovely hotel close to the lake and very convenient for the shops, theatre and main attractions. Staff at Reception and at breakfast were all really pleasant and helpful. Arriving in a car is a bit of a nightmare: the entrance is in a very tight and busy street, so finding somwhere to wait while paying for the hotel car park and getting directions was difficult. If we could have paid for the parking in advance and driven straight to the car park, that would have been much easier. Breakfast was cooked to order, but really nothing special: one piece of bacon and one (very ordinary) sausage in the Full English breakfast, but a nice spread in the buffet selections. For such an expensive hotel, charging extra for the avocado and other 'special' breakfasts seemed to be taking a liberty."

"I had a pleasant and comfortable stay. I only ate at the hotel one evening but the salmon fillet was delightful. All of the staff were polite and friendly whilst remaining very professional. Nevan, in particular, was remarkably calm, professional and attentive in the face of multiple large coach-parties in addition to private guests, making him a true asset to the establishment. Thanks all!"

"The hotel is in a great location and enjoys a lovely reception with bar area and amazing views over lake Windermere. The staff are super friendly and the spa is just great. Food was excellent having eaten evening meal and breakfast with all cooked fresh to order. Recommend and will stay again"

"Wonderful hotel perfectly located in Keswick. Great base of operations for seeing the area. No complaints at all about the property. And receptionist Matilda was incredibly kind and helpful! Thank you!"

"Great location overlooking river. Quiet. Handy for station. Shaver socket not working in 103. No usb sockets. Good internet. Comfortable beds. Hot shower."

"Nice room. Staff were very friendly. Breakfast was lovely & I managed to get in the car park every day."

"Absolutely fantastic. Would recommend. Staff are incredible and hospitality was phenomenal. Location is stunning and everything was perfect. Would stay there again . "