Lakes Hotel and Spa

5.0 star property
Travelers find tranquility in the garden or with spa treatments at this city-center retreat, where attentive staff and excellent dining enhance the experience.

Choose dates to view prices

Lakes Hotel and Spa, in the city center, offers peaceful escapes with a poolside bar, garden, and indoor pool. Guests can book treatments at Lakes Spa or enjoy British dishes at The Bar. The upscale property features practical touches like dry cleaning and genuinely helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is NZ$331
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 22 of 22 rooms

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Small Double

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ground Floor Double

9.6 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Windermere, Lakes Hotel and Spa is in the city centre. Windermere Ferry and Windermere Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Holehird Gardens and Raw War Paintball. Treetop Trek and Go Ape Grizedale are also worth visiting. Visit our Windermere travel guide
Map
Kendal Road, Bowness, Windermere, England, LA23 3EP

What's nearby

  • Autumn at Lake Windermere, Cumbria, UK.  A beautiful sunny day in the English Lake District., Shutterstock ID 713135047, Purchase Order: SP-1896 , Order Number: SP-1896 Go Guides, Client/Licensee: Hot
    Lake Windermere
    3 min walk - 0.3 km
  • World of Beatrix Potter showing bird life
    World of Beatrix Potter
    9 min walk - 0.8 km
  • Bowness Pier
    5 min walk - 0.4 km
  • Old Laundry Theatre
    9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories
    16 min walk - 1.4 km

Getting around

  • Windermere Station
    4 min drive
  • Manchester Airport (MAN)
    102 min drive

Restaurants

  • Lake View Garden
    5 min walk
  • Quayside Sports Bar
    7 min walk
  • Bowness Tap Rooms
    6 min walk
  • Costa Coffee
    6 min walk
  • The Village Inn Bar & Grill
    6 min walk

About this property

Lakes Hotel and Spa

Luxury hotel near Lake Windermere
Consider a stay at Lakes Hotel and Spa and take advantage of a poolside bar, a terrace and a garden. Treat yourself to a massage, a facial or aromatherapy at Lakes Spa, the on-site spa. The on-site British cuisine bistro, The Bar, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Laundry services, a 24-hour front desk and wedding services
  • Concierge services, luggage storage and a front desk safe
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All 57 rooms include comforts such as 24-hour room service and bathrobes, as well as perks such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 40-inch flat-screen TVs with digital channels
  • Electric kettles, heating and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; all guests older than 16 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

Does Lakes Hotel and Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:30 PM.

How much does it cost to stay at Lakes Hotel and Spa?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on 24 Mar 2026 start from NZ$331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lakes Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lakes Hotel and Spa?

Self-parking is available for GBP 12.00 per night.

What time is check-in at Lakes Hotel and Spa?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lakes Hotel and Spa?

Checkout is at 11 AM.

Does Lakes Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lakes Hotel and Spa located?

Located in the heart of Windermere, this luxury hotel is within a 5-minute walk of Lake Windermere and Bowness Pier. Old Laundry Theatre and World of Beatrix Potter are also within 10 minutes.

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Reviews

Lakes Hotel and Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1025 out of 1249 reviews
Rating 8 - Good. 128 out of 1249 reviews
Rating 6 - Okay. 68 out of 1249 reviews
Rating 4 - Poor. 19 out of 1249 reviews
Rating 2 - Terrible. 9 out of 1249 reviews

Reviews

Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, all the staff are polite and welcoming and all the food and drinks are excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Davinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Asian restaurant was very good and the cocktail bar also, up to London standards. spa a bit busy at times but still very enjoyable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely, room was clean and spacious with the added bonus of the hot tub which was fab. Spa was great, not too busy in pool, nice low lighting, jacuzzi/steam and sauna area with cold plunge pool were nice, plenty of seating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff, food and spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, lovely location, amazing food, the best!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is excellent, always clean, open throughout the day which is perfect. We received a room upgrade upon arrival which was a lovely touch, the hot tubs on the balcony are perfect. One of our favourite if not favourite places to stay In Bowness/windermere area because of the hot tubs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very relaxing. Staff friendly, informative and attentive. Various food options on site at reasonable prices. Tapas was lovely and cocktails were great. Would highly recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities
Very nice and clean, friendly and helpful staff, I've stayed here quite a few times and always impressed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic, upgraded our room to one with hottub… was lovely x
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time for my 40th birthday last week and even got upgraded to a hot tub room. The staff were so lovely too! We will definitely be back in the summer
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay A had an awesome upgraded room, awesome spa facilities, great staff throughout too
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
The room was amazing and staff were great! The spa was excellent!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Superb check in experience. Staff were very friendly and helpful, rooms very clean and hotel itself was beautiful. Would 100% recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff and hotel as a whole are absolutely perfect, can’t wait to revisit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
The amenities were excellent , particularly the room with a hot tub !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , staff are amazing and attentive will definitely be back soon 😊
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
We had the best night away. The staff were so nice and helpful. The location is perfect and the Spa is the nicest we have been to. I can’t recommend the hotel and Spa enough, we will definitely be rebooking soon.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and fantastic welcome...great breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything from arrival to check out was brilliant, the staff are amazing, the spa was so relaxing as were the treatments, room was gorgeous and spotlessly clean and hot tub on the balcony was awesome, bar areas and service were fantastic and visit to Mizumi restaurant is recommended, location is fabulous - overall we had a great stay and will be visiting again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MR SUTHERLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well kept & clean hotel. The pool area was very relaxing!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying and can’t fault the hotel, room was spotless and staff were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Everything! Helpful, happy staff, lovely room, breakfast was great! And love the spa
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic as usual. Breakfast was hearty and great quality. Room was very nice and cozy - the bed is particularly comfy. Spa was great, clean, and good service. Pub food was lovely.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and staff were really friendly and helpful. Food was fantastic as was the room.
Stayed 3 nights in Oct 2025