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"The staff were welcoming from the front gate to the reception to Andy the concierge. The hotel was very clean as was the room and facilities. The hot tub was always kept at 40 degrees and was an absolute delight to use. Special shout out to Andy who gave us a great tour of the hotel and provided us with fantastic information about the hotel and locale."

"The hotel was beautiful with a great view and located close to attractions. The staff was hospitable and polite. Diego, Miguel, and Natasha were very helpful and have made the trip one to remember. Do recommend a visit.👍"

"Rooms are shabby all round but the curtains were falling of the rods, the windows were in a sad state and the bathtub was awful. My room looked directly onto an alley full of commercial garbage bins and a rooftop bar was directly across from the window. The tv remote had no back and was held together with duct tape."

"Room was clean.Parking was easy.The bar was bright welcoming with pleasant staff."

"I just want to point out that the bathroom tiled floor needs grouting, it’s a germ collector. Otherwise everything good"

"Polite staff, beautiful room and building, excellent parking and location, good simple breakfast, room a little dusty on various objects but the overall location and room spec made up for everything else."

"The first thing you will notice is it looks a bit dated when you walk in, but don't let that put you off because the 2nd thing you will notice is how lovely and warm the place is, kudos to the owners as we know how much the heating costs nowadays. My room was lovely, cannot complain, probably could of done with a bit of decorating but still it was nice, sleep wise it was ok, the mattress sunk a bit in the middle but not enough to stop me sleeping well. Breakfast was lovely, I had a cooled breakfast on my first morning and just cereal on my second as I was climbing helvellyn. Would I stay here again? 100% yes!! "

"Well situated in the middle of every thing,plenty of towels,tea and coffee a plenty"

"Fantastic hotel. Room really spacious with very comfortable bed. "