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"We had an amazing stay at your hotel. From the moment of check in, we felt very comfortable and welcome. We stayed in the newly refurbished rooms on the 5th floor and it was beautiful, the beds were the comfiest I’ve ever slept in bar my own. The pool is an amazing size and lovely and warm. Definitely will be returning "

"Room was lovely everything I needed close to centre "

"Really good stay for a longer time to see family close by. Beds were comfortable and room was clean. Staff was great. Danny and Raj were very helpful on front desk and house cleaning was very good. Thanks for a great stay. "

"Clean hotel and room, very comfy bed and great selection at breakfast including hot items. Ideal location near to the city centre and rail station, or car parking if you drive there. Staff very friendly and welcoming. Had a great stay at the hotel, really pleased I did. Being really picky, the lift had issues reading cards before you select the floor you want, which was a bit annoying, and my shower wasn't very powerful for hot/warm water (only cold), but I made do, and didn't mean too much, it still wouldn't deter me from booking the hotel again. Overall, a great stay. "

"Everything was just as we wished for our 4 night stay, but most of all, the service from the staff in the restaurant at breakfast and during dinner was impeccable… thank you…. We will be back at some point soon "

"Excellent thank you"

"The location is fantastic, right in front of the Christmas market with a beautiful view of the Town Hall. The room was spacious, bright, and extremely clean. The staff were friendly, welcoming, and very helpful. Highly recommend! "

"Good room nice breakfast Ideal for co-op arena."

"We only stayed one night as we were up to visit our pup for the first time. We had no serious negatives about the hotel with the only exception to a bit more character in the room. Our room was a spacious double, which was clean with a very large, comfortable kingsize. We did book a table in the restaurant and the food was extremely good. It is a shame it wasn’t as busy as we expected, specially as it was 5 days to Xmas. If you stay, I would recommend the restaurant. The food and service was very good. Breakfast did the trick for us! Overall, we will be staying again in mid January and if it was not that good, we would have stayed elsewhere. Worth noting, if you are at the far end of the hotel, it will be worth checking out the stairs downstairs before the main staircase as they are shortcuts to the bar and restaurant. "