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"Stayed here twice now and it's a great hotel. Very easy to get to the city centre and access everything you need. Staff are friendly and very clean rooms and hotel. "

"Fine "

"I had a wonderful stay here, from checking in to checking out. Staff were friendly and deficient, the room was beautifully furnished, clean and roomy. It was quiet and restful, despite being in a busy spot. Not my first visit to the Leonardo, and won’t be my last."

"Staff friendly "

"We stayed in a classic room, which was spacious and comfortable. You can park at the front of the hotel to unload then move your car. Breakfast had a varied choice although slow with the tea & coffee. "

"Lovely staff and food "

"Spa was very over crowded and the hotel was rundown. Could do with a touch up"

"Extremely tired re fixtures and fittings, decor dated, however our room was clean. No evening meals were being served in the hotel Monday to Friday, no notification prior to our visit. 20% discount given for evening meals at the Crecsent Hotel however a discretionary service charge of 12% was added to our bill without our knowledge. It was only when we asked for an itemised bill that we realised this had been added. Be aware!"

"a very nice stay - helpful staff- early breakfast clearance 9-30 ! but staff were helpful. room pleasant, great shower controls easy to access and impressive. We would stay with you again. "