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"Parking is not on site - it’s a good 5. Minute walk away at the NCP parking. I opted for a closer one and paid the little more. The American sounding receptionist is useless and isn’t interested in helping or has any knowledge of the city. Room is adequate. No tea coffee or kettle in room"

"Stayed for 2 nights ,check-in was quick and reception staff were very helpful. Looked like the hotel was just after been refurbished as it was looking brand new everywhere . Had food in the bar area ,good service from the girls behind the bar . Breakfast was standard and OK. Hotel situated midway between Liverpool and Manchester."

"Excellent property. Great location with a friendly staff. Highly recommend"

"Stayed 3 times now. Great hotel. Food OK, and rooms are excellent. Location was handy for me, but required an Uber to get to city center. I’ve already booked my 4th stay."

"Lovely hotel with extremely comfortable beds and clean facilities. Slightly let down by the chaotic scenes trying to get a coffee at the breakfast buffet. Machine both days either running out of milk or needing to empty the discarded ground coffee, resulting in long queues and puzzled customers. The delicious granola I had on the first day wasn’t available on the second day which was disappointing. Overall a good hotel that could improve the breakfast experience with more attention to detail."

"Good value hotel which has parking included. Room was a bit old fashioned but that would not deter us from staying again. Buffet breakfast was quite good however no options for other items such as poached or scrambled eggs. Decaff tea bags in short supply. The location was right by Lime St Station and it was easy to access most areas of Liverpool by foot from the hotel."

"Room was lovely. As before, staff mixed. Algrid and other day staff excellent, but night staff didn't bother to greet me. Very quiet. Clean and comfortable. Great location."

"Staff was great the room was nice and clean"

"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."