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"Room was clean and very comfortable. Staff were especially friendly and helpful. We received a really warm welcome which is unusual"

"Lovely stay friendly staff"

"Staff were very friendly. Easy base for exploring Liverpool if you need a place to park a car."

"Great location, clean & comfortable room, friendly staff and great food."

"Great location friendly and professional staff , clean and smart room , great breakfast "

"Great staff, lovely clean rooms "

"Friendly staff, clean room, excellent location "

"Room was clean bar and waiting on staff very helpful and pleasant "

"Clean room, good breakfast, helpful staff."

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Had another great stay "

"Great hotel"

"Very pleasant stay"

"Clean room, nice staff. Lovely lady serving at breakfast "

"Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks "

"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"Spacious, comfortable and well equipped room. Staff so helpful, close to M&S arena, great breakfast."

"Room spotless all staff friendly and helpful as usual"

"Staff friendly, hotel is good, food is very good, would visit again. "

"Great room and friendly staff. Lovely location slightly out of Chester on lovely grounds but only 5min drive into the town. Breakfast was good and the rooms clean and generously sized. "