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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Hotel with a full-service spa, near Chester Zoo

Choose dates to view prices

DoubleTree by Hilton Hotel and Spa Chester offers a peaceful city center retreat. Enjoy revitalizing massages and body treatments at the spa or find tranquility in the garden. Practical amenities include free WiFi and self parking, with helpful staff enhancing the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$168
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Family Room with Sofa Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, blackout curtains

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Bathrobes
2 bathrooms
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Bathrobes
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Rainfall showerhead
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room With Shower

Shower, eco-friendly toiletries, hair dryer, towels

Twin Room With Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout curtains

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, blackout curtains

Accessible King Room

  • Sleeps 2

View all photos for Family Junior Suite with King Size Bed

Minibar, in-room safe, desk, blackout curtains

Family Junior Suite with King Size Bed

  • Sleeps 4

Presidential Suite

  • Sleeps 4

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior King Suite with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Junior King Suite with Sofa Bed

  • Sleeps 4

View all photos for Twin Room With Bath

Shower, eco-friendly toiletries, hair dryer, towels

Twin Room With Bath

  • Sleeps 2

View all photos for Deluxe King Room

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe King Room

  • Sleeps 2
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About the area

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 4 min drive - 3.4 km
  • University of Chester - 4 min drive - 3.3 km
  • Chester City Walls - 5 min drive - 3.6 km
  • Chester Cathedral - 5 min drive - 3.6 km
  • Chester Racecourse - 6 min drive - 4.3 km

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min drive
  • ‪The Oaklands - ‬18 min walk
  • ‪Toby Carvery Hoole Village - ‬10 min walk
  • ‪The Piper - ‬7 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

Upscale hotel near Chester Cathedral
Located close to Chester Zoo and Grosvenor Museum, DoubleTree by Hilton Hotel and Spa Chester provides a terrace, a garden and dry cleaning/laundry services. Indulge in a detox wrap, a body treatment and a facial at The Club and Spa Chester, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), luggage storage and 7 meeting rooms
  • Wedding services, tour/ticket information and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 219 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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8.8 out of 10, Excellent, 2,001 reviews
The price is NZ$154
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 16 Nov 2025 start from NZ$168.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel and Spa Chester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel and Spa Chester?

Checkout is at noon.

Where is DoubleTree by Hilton Hotel and Spa Chester located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Chester Cathedral, Chester Zoo and Grosvenor Museum. Chester Racecourse and Chester Castle are also within 3 mi (5 km).

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Reviews

DoubleTree by Hilton Hotel and Spa Chester Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 572 out of 1012 reviews
Rating 8 - Good. 239 out of 1012 reviews
Rating 6 - Okay. 106 out of 1012 reviews
Rating 4 - Poor. 58 out of 1012 reviews
Rating 2 - Terrible. 37 out of 1012 reviews

Reviews

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and really clean with a comfy bed. The staff were all super friendly and helpful. Food was good, lots of breakfast options.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful stay at a very lovely hotel
Stayed 1 night in Aug 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

MARTYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional. A really great hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient for town, quick taxi ride £10 approx. Lovely clean hotel with very helpful staff. Room was cleaned well although face flannels forgot to replace. Also tea, sugar milk, forgot to replace but reception was able to supply for us after going back downstairs to find replacement. Overall lovely clean friendly hotel, conveniently situated for Chester and the Chester Zoo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was so lovely, it was a really nice welcome, The room was a newly renovated one, it was super comfortable and really clean, the food was amazing, and the drinks were perfect, and we did have to make use of the pool and spa and it was amazing, felt so relaxed afterwards
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location,looks very nice on arrival driving up the drive,Nice staff,Clean, Nice food,very well priced, will visit again
Stayed 1 night in Apr 2025

8/10 Good

David Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here regularly when visiting family in the area. As it is so convenient for the motorway network. There is always available parking and large pleasant grounds. The room is clean and amenities good. There is a gym I didn't use and a restaurant I have eaten at before the food choice was good. It is close to Hoole with its attractive shops, coffee house and a Michelin starred restaurant. We will stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment Frank greeted us we had a fabulous stay. All the people we encountered (especially the front desk ladies and Frank) took extra interest in my daughter to make our stay something special for her on her big girl weekend away. Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel lovely evening meal and delicious breakfast, excellent staff very friendly, spacious suite with comfy bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Great location , lovely hotel with a great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

OK but…….

Room was clean and tidy but smaller than expected and the bathroom was clean. However, there were only 3 incidental side lights and no centre lights so the room was grossly underlit making it almost impossible to apply makeup.... Staff were all charming and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Kieren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff and great room for a family!
Stayed 2 nights in Jul 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice hotel, very clean and staff very friendly. The bar area / restaurant lacked atmosphere but this was the only thing negative about the place. We will be back soon
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good base for Chester
Stayed 2 nights in Mar 2025

8/10 Good

AVRIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ,friendly staff stayed 2 nights comfortable room
Stayed 2 nights in Sep 2024

10/10 Excellent

moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as usual. Staff are very well trained and deliver excellent service. There was an issue with our aircon and they weren’t sure how long it would take to fix so they moved us to an equivalent room with no trouble or hesitation at all. The hotel and grounds are immaculate, the cleaning and gardening staff must work very hard. We’re only down the road in Liverpool, but try and pop over to doubletree Chester a couple of times a year for special occasions.
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was overall excellent, rooms clean and comfortable, outside areas very good weather permitting, bar and restaurant very good and reasonably priced. Excellent location for visiting Chester and of course the Zoo.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service

Terrible service

Book through a 1/3 party, on check out I was refused a reciept. Informed to speak with reservations. Tried multiple times to contact reservations, with no sucess. Since this was a business trip, my company accounts have reused to inburse the costs without a invoice.I am a hiton honours member, but will not be staying in any hiton hotel again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location, really enjoy staying here, food is great, the staff are accommodating, the rooms are clean and comfy, best night sleep for me this week as it was very peaceful and quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great hotel in ideal location, good parking. Spotlessly clean all through with big comfortable rooms. Good quality reasonably priced food and drinks
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Liked: Staff & service, amenities
Lovely public areas, staff extremely helpful, bedrooms spacious but a little tired. Personal preference but the beds seemed very hard.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel. Easy parking. Good food options
Stayed 2 nights in Apr 2024