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"Location,staff,cleaning. "

"Really nice place and good value for what you pay. I like the nautical decor downstairs and staff were polite and helpful. My room had an amazing view of the liver building and a good shower and bathroom."

"every thing was just right"

"Absolutely beautiful stay! My husband and I stayed for 2 nights and we thought it was incredible value for money. We loved the size of the room, the cleanliness of the hotel and the room service we ordered. All the staff we met were lovely and so helpful. The spa was absolutely amazing. So relaxing! I highly recommend a visit. "

"Always clean, lovely restaurant great value, close to station and city centre"

"The Pullman was clean, tidy and good location for what we needed. Staff were helpful amd polite."

"Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. "

"Spotless and very welcome staff The location is amazing It would be great if they provide parking "

"Yes front desk was very polite and knowledgeable Cleaning staff missed one day of cleaning but a quick message to front desk and we got towels and toilet paper. Alittle far from city Center but a 15 minute walk was okay. "