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Hillcrest Liverpool Central

2.0 star property
Hotel with a 24-hour front desk, steps from Liverpool ONE

Photo gallery for Hillcrest Liverpool Central

Relax in a stylish seating area with a sofa, armchair, and potted plant.
Simple, functional design with a single bed and a large mirror.
Welcome to the reception area, featuring a classic architectural style with paneled walls and a patterned design.
Stunning city views from a modern high-rise building overlooking a historic waterfront district.
Cozy retreat with a neatly made bed, a large wall panel, and a cityscape view.

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$68
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Double Room

Relax in a stylish room with a comfortable bed, desk, and TV.

Economy Double Room

Highlights

Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

Highlights

Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

Highlights

Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Double Room, City View

Stunning city views from a modern high-rise building overlooking a historic waterfront district.

Deluxe Double Room, City View

Highlights

Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Laptop workspace
Desk
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
12 Gradwell St, Liverpool, England, L1 5AQ

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Cavern Club - 6 min walk - 0.6 km
  • Royal Albert Dock - 7 min walk - 0.6 km
  • The Beatles Story Museum - 9 min walk - 0.8 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Liverpool Central Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 31 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Browns Bar & Brasserie - ‬4 min walk
  • ‪Côte Liverpool - ‬3 min walk

About this property

Hillcrest Liverpool Central

Hotel near Royal Albert Dock
Close to Liverpool ONE and The Beatles Story Museum, Hillcrest Liverpool Central has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk
Room features
All 54 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
More amenities include:
  • Bathrooms with free toiletries
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

English

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  • Free WiFi
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The price is NZ$122
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Frequently asked questions

Is Hillcrest Liverpool Central pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hillcrest Liverpool Central?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Hillcrest Liverpool Central on 17 Aug 2025 start from NZ$68.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hillcrest Liverpool Central?

This hotel doesn't offer parking.

What time is check-in at Hillcrest Liverpool Central?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hillcrest Liverpool Central?

Checkout is at 11:00 AM.

Where is Hillcrest Liverpool Central located?

Located in Ropewalks, this hotel is within a 10-minute walk of Liverpool ONE and Royal Albert Dock. The Beatles Story Museum and M&S Bank Arena are also within 15 minutes. Liverpool Central Station is 7 minutes by foot and Liverpool James Street Station is 9 minutes.

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Hillcrest Liverpool Central Reviews

Reviews

6.4
Rating 10 - Excellent. 14 out of 68 reviews
Rating 8 - Good. 17 out of 68 reviews
Rating 6 - Okay. 11 out of 68 reviews
Rating 4 - Poor. 14 out of 68 reviews
Rating 2 - Terrible. 12 out of 68 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rene

Liked: Amenities
The experience was OK at this
Stayed 1 night in Jul 2025

8/10 Good

Charlotte

The room was lovely, lift was out of service. Staff very friendly. The hotel is central to everything
Stayed 1 night in Jun 2025

6/10 Okay

Clive

Liked: Cleanliness
Disliked: Staff & service

Well located for one night for single people.

More like a hostel than a hotel - VERY BASIC. Location great, price good.
Stayed 1 night in Apr 2025

4/10 Poor

Jo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was nicely decorated, bathroom looked new. Very warm room but fortunately had a fan. Lift out of order so had to climb 100 steps which were steep ( I counted them) Good location - quiet
Steps
Clean shower
Room layout
View from front
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
the front fire door was locked unbearable
Stayed 1 night in Jul 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely still, only thing was the lift wasn't working and we was on the 5th floor, but something that can not be helped
Stayed 1 night in Jul 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly
Stayed 1 night in Mar 2025

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
I accept that there is a lot of renovation work going on, which meant there was no dining, no bar and although apologies were given, no lift. The room was okay but the mattress needs replacing and although I did not need it, the television could not get a signal. The staff,I met were helpful and polite.
Stayed 2 nights in Jun 2025

4/10 Poor

Mohamed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Please fix the lift ASAP, thank you
Stayed 2 nights in Apr 2025

4/10 Poor

Geoffrey

Liked: Cleanliness
My original room was on the 5th floor and I was notmtold that the lift had been out of order for 6 moths! Had I known I wouldn't have booked the room. I was moved to a 2nd hotel No 105 about 5 mins walk away. The room was on the first floor. Fine. From about 18:00 to 02:00 I was subjected to the beat of a heavy base guiter and drums.They reverberated throuth the walls and floor and the bed frame making it impossible to sleep. The kettle had to be changed and the remote for the tv only had one battery in it. These things shoulld have been rectified before I checked in. Also the breakfast that was promised on the web site was not available.
Stayed 3 nights in Jul 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First impressions were that the hotel is dodgy as we had to enter through a side door and go into the basement to access the reception. We were provided with a room on the fourth floor having to climb six floors worth of stairs that were ridiculously steep. The first room we were given had a door that would not lock and staff allowed us to change rooms. The second bathroom stank of weed and both rooms were cramped despite allegedly being for two people. The first night we heard someone loudly singing in the shower and on the second night we were unable to sleep as we kept hearing doors slamming and drunken people talking loudly and shouting. At least the staff were friendly and the hotel is located in a convenient place, I guess.
Stayed 2 nights in Jun 2025

6/10 Okay

Huda

Liked: Cleanliness, staff & service, property conditions & facilities
clean quiet easy to enter/exit -bed
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
If you want a cheap stay in the centre of Liverpool The Hillcrest Liverpool Central is ideal. The room was small but it was cosy & well furnished. The negatives was the bed wasn't very comfortable and the reception on tge tv was very poor so you couldn't watch any programs. There was a bit of nouse in the early hours.
Stayed 1 night in Mar 2025

8/10 Good

MRS CAROL

Liked: Cleanliness, property conditions & facilities, room comfort

Location great

Location was great, bed comfy clean towels. Needs few touches plugs in better location needs bathroom shelf, side table etc. Sadly lift not working throughout stay BIG impact on our stay as we were on top floor 8 levels from ground very steep stairs. It deterred us from shopping as unable to carry things upstairs. Our knees badly swollen now!!! Staff were lovely. Needs blackout blinds slightly noisy rooms doors banging
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Levelling Liverpool

I was attending a lLevellers concert at the philharmonic.Location is great , easy to get to from the station. Adequate facilities, staff were friendly. Heater in my room didn’t work so I was freezing all night . I did report it but I was only there 1 night so maybe it was looked at after I left .
Stayed 1 night in Mar 2025

2/10 Terrible

Louise

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disgusted

Disappointed got put on 4 th floor had to climb up 8 flight of stairs as lift out of order it is worse because my partner uses a crutch and I have c o p d
Stayed 2 nights in May 2025

2/10 Terrible

Simran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property does not advertise the correct scenario, room is too small and we have been given room which is designed for accessibility. The wash basin was too low for height, water was coming out of showers
Stayed 2 nights in Jan 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small room but clean & comfortable

We received an email on the day saying the lift was out of order. Unfortunately we were already on our way and, it being Grand National weekend, this was the only room available. Our room was on the 5th floor, and to be fair we were offered help with our luggage, but we only had a small weekend bag. The room was very smal, wouldn't call it a double room, the bed only just fitted. However, it was clean and comfortable and it was only for one night. We had intended to do some shopping but, because the room was on tbe 5th floor with no lift, we just unpacked showered, and went out again to the comedy show, as we couldn't face the climb more than once
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Arrived at the property to find that the down pipe on the gutter was broken. Spraying dirty water directly above the entrance to the premises all over me as I entered. Went to book in to find the lift was broken and clearly has been for some time. This was not mentioned in the email the hotel sent the day prior to my arrival. My room was on the 6th floor and staircase is very old with uneven steps and would not recommend to anyone with mobility issues. Rooms are very hot. Bathroom furniture clean but very tired with a lot of marks on ceiling and walls. I would not recommend. Having stopped in hotels in city’s all over the U.K. this is one of the worst and is not good value for money. The only plus point is that is was in a fairly central location for the bars and restaurants. It also concerns me the due diligence that Expedia do on the premises that they advertise. Not a good example on the site.
Stayed 1 night in Jun 2025

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities
The rooms were cleaned daily and we're well kept, I stayed for 10 nights, I can't complain about the room itself, access to WiFi and TV with Netflix etc in the room, during my stay the fire alarm went off during the night twice and during the day twice with no explanation for why, now this wouldn't be that much of a problem generally but when the lifts do not work and the stairs are steep and hard work and that is no exaggeration if you have asthma or breathing problems unless your on the bottom floor I really would ask them to move you I was on the 4th floor and my legs ached by the second day and I would be out of breath by the 3rd floor and I have asthma, I did spend most of my time in my room mostly to avoid those stairs only going out if needed, the only other complaint I have is on my last night I had not long got out of the shower and dried myself and got into bed as someone unlocks my door at 9pm at night and walks in because reception had just given them the key to my room by accident none the less but it was not a pleasant experience and I am just glad it happened on my last night otherwise I would have been asking for a refund and leaving had it happend earlier on in my stay. Staff are generally friendly and welcoming. Vending machines for crisp, cold drinks and tea coffee etc are at reception and there is a kettle with tea, coffee, milk and sugar in the room which is restocked every day.
Stayed 10 nights in May 2025

4/10 Poor

COCOU

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities
I paid £198 for a deluxe room and the room was so small you couldn't swing a cat in...we were put on the 6th floor with no lift working snd the stairs were very steep, as we are both 55 and both had both our knees replaced this was not ideal...there was no way to fill the kettle as it did not fit under the tap in the bathroom sink...the matress felt like it was 30 yrs old...on checking out the receptionists just took our key and never even asked how our stay was...I will be making sure this review goes on every social media platform
Stayed 1 night in Jun 2025

8/10 Good

De

Liked: Cleanliness, staff & service
Disliked: Amenities
Happy with price , staff and room however having to climb to 4th floor to reach our room at 79 years of age was not good ! By the time we reached our room I literally could not breathe. Sadly if the lift was not working I would not return . I felt that it was the wrong room for an elderly couple !
Stayed 2 nights in May 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a decent price for a city centre location.
Stayed 1 night in Mar 2025

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025