Ratings based on 849 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Big room with great location

Posted 23/05/2017
One of the hotels with bigger rooms in Hong Kong in a great location - few minutes walk from Jordan MTR Station, few minutes walk across the road to Temple Street night market. There are restaurants and shops nearby, including McDonald's. Breakfast was adequate too. The only downside was that the carpets probably needed to be steam cleaned. However, at the time of our stay, they were renovating so this shouldn't be a problem once renovations have been completed.
5 out of 5
Recommended
for Everyone
by A verified traveller from Taiwan

Nice hotel nearby MTR

Posted 04/05/2017
Room is big and clean, location is nice, staff are friendly.
Comment from Hotel Management
12/05/2017 by Nathan Hotel, Hotel Management
Dear guest, Thank you for staying in Nathan Hotel. It's great to hear that you have enjoyed your stay with us. Thank you for your kind words and we hope to provide the best service to our guests. We hope to see you next time!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 17/04/2017
Cons: N.A
Amazing service, room is fantastic , 4 mins wak to MTR and 4 mins walk to Temple street market. Really good location/
Comment from Hotel Management
27/04/2017 by Nathan Hotel, Hotel Management
Dear Guest, Thank you for your comments. We are delighted to know you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Hope to see you again next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Close proximity, convenience too

Posted 13/04/2017
Hotel staff are helpful and special mention to a Eric Kwong who when out of his way to make our stay a wow experience
Comment from Hotel Management
27/04/2017 by Nathan Hotel, Hotel Management
Dear Zeus, Many thanks for taking valuable time and effort in writing us review. We can't be more pleased than having you impressed so much by our guest services team. I am so pleased to know that you enjoyed your stay with us at Nathan Hotel. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Guam

Great hotel in the heart of Nathan Road

Posted 19/03/2017
Pros: The staff were awesome and the location is great. The Bail bar is a great place to unwind at the end of a busy day.
Cons: It would be nice to see more of a selection in the Nathan Lounge for drinks but overall it was good.
Location: Temple St. Night Market is a 2 min walk and the food here is great. It is a 2min walk to the MTR Jorden Station from here you can go anywhere you need
The Hotel is great and the staff is top notch. there was a leak in the Bathroom sink when we returned one afternoon and my daughter slipped on the floor with in a matter of minutes housekeeping, front desk staff, Manager on duty, and maintenance staff where there to check on my daughter they offered to have a doctor come and check her we did not need as she only bumped her elbow also they where willing to change our room but I declined as maintenance had the problem fixed in 5 to 10 min. I really think the staff went above and beyond what was required and their speedy service will never be forgotten. this is a great place to stay and very convenient to everything.
Comment from Hotel Management
30/03/2017 by Wenus Chan - Director of Sales, Hotel Management
Dear Tom, Thank you for this wonderful review! It was a great pleasure having you with us, and it's wonderful to read that you enjoyed all aspects of the Hotel and your great compliment to our staff services, location and facilities. As you know, your words have already been shared with our team and the rest of the team that helped make this stay a great one. Please do let me know when you're ready to come back to Hong Kong, and we'll ensure another great stay for you. We all look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel amenities and great location

Posted 13/03/2017
Pros: -
Cons: -
Location: -
Nice location - right in the middle of busy Nathan Road, close to the Jordan MTR station, Temple Street night market, and Starbucks in the ground floor when you need a upper because you are tired or sleepy. Nice room service as well.
Comment from Hotel Management
28/03/2017 by Wenus Chan - Director of Sales, Hotel Management
Dear Anonymous, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service to our guest. Welcome to choose our hotel again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Posted 11/03/2017
Pros: Convenience of location and courteous staff.
Cons: Breakfast variety
Convenient on Nathan Road and not "in the heart" of things so not quite as busy and noisy. Near enough to the subway line too. Good amenities and although small, the little lounge on the 9th floor was cosy. Breakfast was a bit disappointing as we expected a bit more variety given the rating and status of the hotel e.g. tuna sandwiches were delicious but the same was served the 2nd day.... suggest changing e.g. to chicken, ham, egg? Likewise the limited and similar variety of dim sum on both days.
Comment from Hotel Management
28/03/2017 by Wenus Chan - Director of Sales, Hotel Management
Dear Di, Thank you very much for your gracious comments on Expedia. We are delighted to read that you enjoyed your stay with us. We greatly appreciate your kind words on our facilities and location. Thank you again for taking the time to share your recent experience, and do hope that we would have the pleasure of having you back to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Farley Iowa

Great price for Kawloon

Posted 02/03/2017
Pros: clean, location ,and price
Cons: perfect
Location: heart of it all great location
This hotel has been brought back to life. Clean, large rooms, amazing prices, and friendly
Comment from Hotel Management
28/03/2017 by Wenus Chan - Director Of Sales, Hotel Management
Dear brian, Thank you so much for sharing your stay experience with all of us here. We are so pleased to learn that you had a great stay with us at Nathan Hotel and especially enjoyed the room we provided. We look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel in good location

Posted 01/03/2017
Pros: Everything
Cons: Nothing
Good clean hotel, big well-equipped rooms, very comfortable bedding, friendly and professional staff, rich buffet breakfast, good location on the Nathan Road (near Jordan MTR station, close to the Temple Str. night market and Jade market), a lot of local restaurants around - who needs more?
Comment from Hotel Management
30/03/2017 by Wenus Chan - Director Of Sales, Hotel Management
Dear Anonymous, Thank you for this wonderful review! It was a great pleasure having you with us, and it's wonderful to read that you enjoyed all aspects of the Hotel and your great compliment to our staff services, location and facilities. As you know, your words have already been shared with our team and the rest of the team that helped make this stay a great one. Please do let me know when you're ready to come back to Hong Kong, and we'll ensure another great stay for you. We all look forward to seeing you again soon!
3 out of 5
by A verified traveller from Singapore

Old and dated room

Posted 24/02/2017
Pros: Good location
Cons: Furniture are dated. Bath tub has stains.
Location: the cafe just beside the hotel is supposed to be quite nice. Walking distance to temple street, ladies street, Fa Yuan street.
Chosen this hotel because read in reviews that the rooms are newly renovated and fairly size in hong kong standard. However, even though I had requested for a newly renovated room, we were given the older room as the reception staff said that the newly renovated room is a higher grade than the superior room. We will have to pay about 300++ hkd per day if we want to upgrade to the newer room. I was utterly disappointed. If I knew I would get the older room, I would have chosen other hotels nearby which is cheaper and probably nicer. The furniture are old. Bath tub is those old and quite swallow type. Wall is quite thin as can heard neighbours' TV when we were walking along the corridor. Bed is comfortable. There is no swimming pool. Only a small gym. Starbucks is just downstair. There is also a pub at the basement of the hotel.
Comment from Hotel Management
28/03/2017 by Wenus Chan - Director Of Sales, Hotel Management
Dear Bryan, Thank you for taking the time to share your feedback with us. We are sorry to hear of your dissatisfaction with the room, we sincere apologize for the disappointment caused to you. We had shared them to our senior management to review and consider of improvement. Hope that this had not ruined your impression of Nathan Hotel, and we look forward to seeing you with us. Should you need any assistance in your future visit to Nathan Hotel, please do not hesitate to contact us. We look forward to seeing you again.