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Insula Alba Resort & Spa

5.0 star property
Mediterranean escape awaits at this seaside resort where travelers enjoy authentic cuisine while unwinding with spa treatments by the water

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Insula Alba Resort & Spa, by the sea, offers a peaceful getaway. Guests can enjoy Mediterranean dishes at two restaurants and book massages or body scrubs at the spa. Free WiFi in every room. Outside, sun loungers surround inviting pools with water views.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, Pool Access (Swim up sharing pool)

Classic Room, Pool Access (Swim up sharing pool)

Classic Room, Pool Access (Swim up sharing pool)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Private Pool

Classic Room, Private Pool

Classic Room, Private Pool

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Suite, Private Pool, Sea View

Suite, Private Pool, Sea View

Suite, Private Pool, Sea View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Pool Access, Sea View

Suite, Pool Access, Sea View

Suite, Pool Access, Sea View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Hersonissos, Insula Alba Resort & Spa is near the beach. Palace of Knossos is a notable landmark, and some of the area's activities can be experienced at Port of Hersonissos and Heraklion Port. Star Beach Water Park and Aquaworld Aquarium are also worth visiting. Visit our Hersonissos travel guide
Map
Analipsi, Hersonissos, Crete Island, 70014

What's nearby

  • Too sleepy to eat breakfast today 😊
    Aquaworld Aquarium
    8 min drive - 6.5 km
  • Convention Centre Creta Maris
    7 min drive - 5.4 km
  • Dinosauria Park
    7 min drive - 8.0 km
  • Port of Hersonissos
    9 min drive - 6.1 km
  • Star Beach Water Park
    9 min drive - 8.4 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    24 min drive

Restaurants

  • Lyttos Beach Bar
    1 min drive
  • Taverna Calypso
    3 min drive
  • Poolbar @ Lyttos Beach
    3 min drive
  • Lyttos Meat & Grill Restaurant
    4 min drive
  • Wok & Chopsticks
    3 min drive

About this property

Insula Alba Resort & Spa

Luxury all-inclusive hotel near Port of Hersonissos
Consider a stay at Insula Alba Resort & Spa and take advantage of a free breakfast buffet, an airport shuttle and a poolside bar. Treat yourself to a body treatment, a body wrap or a facial at the on-site spa. Make sure that you enjoy breakfast, dinner and Mediterranean cuisine at the two on-site restaurants. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, along with sunloungers
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A lift, massage treatment rooms and a 24-hour front desk
  • Concierge services
Room features
All 182 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies or patios, mini fridges and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in the Green Key (Foundation for Environmental Education) and Travelife – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CULINARIUM
  • INSULA ALBA

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 7 buildings
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a dress code for their restaurants.
Property Registration Number 1023620

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Insula Alba Resort Adults Hersonissos
Insula Alba Resort Adults
Insula Alba Adults Hersonissos
Insula Alba Adults
Insula Alba Resort & Spa Crete, Greece
Insula Alba Resort & Spa Hotel
Insula Alba Resort & Spa Hersonissos
Insula Alba Resort & Spa Hotel Hersonissos
TUI BLUE Insula Alba Resort Spa – Adults Only
TUI SENSIMAR Insula Alba Resort Spa Adults Only

Frequently asked questions

Does Insula Alba Resort & Spa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Insula Alba Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Insula Alba Resort & Spa?

Self-parking is available for a fee.

What time is check-in at Insula Alba Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Insula Alba Resort & Spa?

Checkout is at 11:00 AM.

Does Insula Alba Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Insula Alba Resort & Spa?

Yes, the property is all-inclusive.

Where is Insula Alba Resort & Spa located?

Situated by the sea, this all-inclusive hotel is 2.8 mi (4.5 km) from Ekklisia Agios Konstantinos and within 6 miles (10 km) of Convention Centre Creta Maris and Aquaworld Aquarium. Sarakino and Labyrinth Park are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Insula Alba Resort & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 215 out of 315 reviews
Rating 8 - Good. 73 out of 315 reviews
Rating 6 - Okay. 15 out of 315 reviews
Rating 4 - Poor. 9 out of 315 reviews
Rating 2 - Terrible. 3 out of 315 reviews

Reviews

Verified

10/10 Excellent

Sandeep Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous. We travelled as a family and it was our 1st time in Crete and an adults only Hotel, our whole experience was outstanding from the moment we arrived at the hotel till the day of leaving. The staff went above and beyond to help us with our stay. Everything was great and the hotel staff were very friendly. I would definitely recommend the hotel and will go back again.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax, good food, excelent service
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Douglas

Liked: Cleanliness
Property is certainly not 5* more like 3 or 4* - quite tired in areas, food options at night very similar, not great quality and lots of food missing as not replenished. Room quite basic and swim up room was not worth it as ours was in the shade for much of the day. The property is quiet but lacks choice of facilities.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Diana Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Pool und sehr ruhige Lage. Nettes Personal und außergewöhnlich leckerer Nachtisch!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

gurvir kaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing holiday ever

Amazing hotel very clean and very friendly staff hygiene level excellent. Beautiful view of the sea from every side of the hotel. Nice bar with variety of drinks to enjoy the sunshine beside the pool and have a lovely view of the sea front. highly recommended
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a visit

This is an awesome resort in Crete From the minute we arrived we was greeted with a lovely smile from Eva on reception The hotel is extremely clean and the staff are all very helpful and friendly but
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The staff was great and very nice. Super recommended.
Stayed 4 nights in Sep 2021
Verified

6/10 Okay

Stefano

Liked: Staff & service

Ristorante bocciato Camera con piscina promossa

Albergo molto bello con piscina centrale e parti comuni eleganti e curate. Ottima la soluzione delle camere con accesso a piscina privata o in comune comune a poche camere adiacenti. Inaccettabile il locale ristorante collocato all’interno della struttura, chiuso, poco areato e senza vista sul mare. Colazione buona, cena direi mediocre sia per materie prime che per esecuzione. Personale gentile.
Stayed 7 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, sauber und wunderschöner Ausblick vom Zimmer aufs Meer mit Sonnenuntergang.
Stayed 5 nights in Jul 2021
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel avec vue sur mer. Le personnel est bienveillant. Le restaurant est excellent avec des plats locaux
Stayed 6 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tutto normale

Gentilezza piacevole di tutto il Team
Stayed 7 nights in Oct 2020
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo continuez

Le séjour fut agréable, le personnel est sympathique et prend du plaisir à travailler. Des bons facteurs pour une parfaite réussite.Je leur souhaite une excellente continuation dans ce cheminement.
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Noam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Insula Alba is mostly just really pretty.

My first experience from the Insula Alba was the reception. As I entered with my suitcases, the older of the receptionists rushed to me, panicky looking, and with voice raised let me know that I must leave my luggage outside. After asking for my and the wife's passports, she again, worried looking, told me I can't enter dinner 'like this'. I was wearing flip flops and a sleeveless shirt (like some summer tourist in Crete, go figure). It's okay to convey this information, but the way she approached me from the first moment was anything but welcoming. It was more like my presence was soiling her lobby. Other than that, service was good. The room is basic for the price, but spacious. There were very okward chairs in the living room, not comfy at all. Bed was decent. Bathroom and shower as well. Dinner had a very wide variety, but the overall quality and taste was below your average taverna on the street (admittedly a high standard to begin with in Greece). Bright spots were plenty of fresh vegetables, and excellent desserts. We didn't have a chance to try breakfast. The hotel is beautiful, especially the pool area. Overall this hotel is more than decent, but for the price I paid, I feel there were better in Crete.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort in a quiet area

Very nice resort, friendly staff all over the place. The half-board / all inclusive dinner gets a bit tiresome in the end, although they try to change the menu, it is still more or less the same offers. The resort is at the seafront but a bit off the way from all the other resorts, that way it is a relatively quiet place.
Stayed 7 nights in Sep 2020
Verified

4/10 Poor

Fatima

Liked: Staff & service, room comfort
Cet hôtel n’est pas un 5 étoiles. Les serveurs au bar de la piscine étaient exceptionnels mais la structure de l’hôtel, le buffet et le service conciergerie n’était pas à la hauteur d’un 5 étoiles.
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. My only complaint is that they charge for water in dinner and do not offer drinks or even tap water as part of the dinner.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoy, thanks a lot!
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is very kind and warm , I like everything
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very very nice. Appropriate for a rest
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place - good atmosphere.

Very friendly and nice personel. Check-in/out is great with the electric golfcarts. Good possibility of 'beaching' by the pool or on the real beach just 5 min walk away. Don't expect much privacy if you choose a room with privat pool.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little peace of heaven

Gr8 romantic and quit place. For couples. For poeple who eant to cut the routine and the intense life. Gre8 crew. Gr8 food. Gr8 design
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Eviatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

-amazing hotel and staff. -good food and facilities but there is nothing to do outside the hotel except Hersonissos city center
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

yafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

All was really amazing! The service, the staff so kind and the food. The only thing is that our room with the exit to sharing pool has always shadow on our area of the pool and was not available rooms to switch.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Omri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect amazing hotel

That was amazing vacation. The hotel was perfect, the best hotel I've ever been.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

The service is amazing, the team very kind. very quit and peaceful
Stayed 4 nights in Aug 2019