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"Large clean and comfortable room "

"We had a nice clean room that was comfortable. The dining room was very busy at night. Breakfast was good with a wide range of choices. Good service. Only had to wait for 10 minutes for the shuttle. Overall it was a good experience. "

"bedding and towels all very clean but the room it’s self needed a deep clean, dust everywhere, if you moved the bed the dust was thick, hadn’t been cleaned properly in a very long time. It’s as if they had taken loads of bookings and opened parts of the hotel that perhaps weren’t used on a regular basis"

"Lovely reception with welcoming staff. Rooms quiet, comfy and spacious. Really ideal location for all Liverpool has to offer, as well as a good agreement with the NCP carpark around the corner for discounted rates. Would definitely recommend 😊 "

"Really quite rude staff. Ignored by 2 x check in staff. He asked another colleague to do it and then did it himself. Appreciate they were busy, but no need for it"

"It’s not bad at all for what we paid. I liked the view, the location. "

"Low shower pressure, other than that it was great."

"Adam on reception is amazing and so helpful, Really went above and beyond to help us. Nice little touch to be given an Easter egg yesterday. Cocktails in the bar are really high quality and freshly made. Room was spotless and couldn’t fault anything, fluffy towels and fresh bedding x "

"No tea coffee facilities in the room. Shower was filthy. Mould on shower chair and hand rail. Only 2 sockets. Side table loose , unsafe to put anything on. Hairs and bits all over the floor. Bed was comfy "