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Four Points by Sheraton Havana

Hotel Class
3.5 out of 5

Information

Reviews

3.6 / 5Good
89 reviews

Amenities

  • Pool
  • Free parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    National Aquarium
    18 min walk
  • Popular Location
    José Martí Memorial
    7 min drive
  • Restaurant
    La Bodeguita del Medio
    17 min drive
  • Airport
    Havana (HAV-Jose Marti Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Classic Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Classic Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Havana

In the business district, Four Points by Sheraton Havana is in an area with good airport proximity. Malecón and Plaza Vieja are notable landmarks, and if an activity is on the agenda, check out Marina Hemingway. Looking to enjoy an event or a game while in town? See what's happening at Estadio Pedro Marrero or Coliseo de la Ciudad Deportiva. Our guests appreciate the hotel's quiet location.

Visit our Havana travel guide

What's nearby

  • Popular Location
    National Aquarium - 18 min walk
  • Popular Location
    Malecón - 4 min drive
  • Popular Location
    José Martí Memorial - 7 min drive
  • Popular Location
    University of Havana - 7 min drive
  • Popular Location
    Marina Hemingway - 9 min drive

Restaurants

  • 5th Avenue Cigar Bar — 1 min walk
  • Habana Coffee Shop — 1 min walk
  • La Bodeguita del Medio — 17 min drive

About this property

Four Points by Sheraton Havana

A restaurant, an outdoor pool and 3 bars/lounges are available at this hotel. Valet parking is free. Additionally, a 24-hour health club, a poolside bar and a snack bar/deli are on-site. All 186 rooms feature thoughtful touches such as espresso makers and bathrobes, plus iPod docking stations and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).

Policies

Check-in

Check-in between 3 PM - noon
Late check-in subject to availability

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 2 per hour (rates may vary)
  • Fee for in-room wired Internet: USD 2 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 2 per hour (rates may vary)
  • Fee for wired Internet in public areas: USD 2 per hour (rates may vary)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that credit cards issued by US banks or their branches are not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Pool access available from 10:00 AM to 6:00 PM Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per hour), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 2 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 18 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Outdoor pool
  • Shopping centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Where to eat

  • 5th Avenue Cigar Bar – Serves light fare daily.
  • Habana Coffee Shop – Coffee shop. Serves lunch, dinner and light fare daily.
  • El Olivo – Buffet restaurant. Serves breakfast daily.
  • Don Quijote – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Daiquiri – Bar. Serves dinner and light fare daily. Open 24 hours.
3.6
5 - Excellent
25
4 - Good
26
3 - Okay
21
2 - Mediocre
8
1 - Poor
9
3.7
Cleanliness
3.8
Service and Staff
3.3
Amenities
3.3
Property condition

3/5

The only problem was with the reservation, they said that They Xperia didn’t reserve me the room I had on confirmation but the moved us once I noticed and I liked the room and he View but it is quite old and run down and under repair in stairwells etc. The most beautiful part was the brand new shiny elevators!

Stayed 2 nights in Jul. 2019

4/5 Good

They are in the middle of renovations but the property is well maintained with manicured lawns and gardens

Stayed 1 night in May 2019

3/5

Food was not fresh or variable, air conditioner does not work well

Stayed 4 nights in Apr. 2019

1/5

Stayed 3 nights in Apr. 2019

2/5

The facility could not provide us a room, which happens occasionally, the gentleman (big Guy) kept telling us to just wait to the side, finally after standing near the desk for 15 minutes, I told him to get me in the cigar Bar where the staff was excellent. We were sent to a neighboring facility Which was excellent, the bell captain at Four Points was excellent arranging the cab and accompanying us and expediting our check in at Memories. My oly\ly issue was with the check in staff.

Stayed 1 night in Mar. 2019

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