- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Friendly staff. The WiFi connection was very poor...
Stayed 1 night in Nov. 2019
Photo gallery
Reviews
Very Good
148 reviews
Amenities
- Free WiFi
- Breakfast included
- Air Conditioning
- Spa
Map
31 Hang Hanh Street, Hoan Kiem District, Hanoi
What's nearby
- Thang Long Water Puppet Theatre
- 5 min walk
- St. Joseph's Cathedral
- 6 min walk
- Ngoc Son Temple
- 6 min walk
- Hanoi (HAN-Noi Bai Intl.)
- 25 min drive
Choose dates to view prices
Book online or call:
+64 9913 4658Superior Double Room,Lake View or Window
Room Amenities
- 25 sq m
- City view
- Sleeps 3
More detailsDeluxe Room, City View
Room Amenities
- 30 sq m
- City view
- Sleeps 3
More detailsExecutive Room, City View
Room Amenities
- 30 sq m
- City view
- Sleeps 3
More detailsJunior Suite, Balcony
Room Amenities
- 35 sq m
- City view
- Sleeps 3
More detailsFamily Suite, Balcony, City View
Room Amenities
- 45 sq m
- City view
- Sleeps 3
More detailsClassic Double Room, 1 King Bed (No View)
Room Amenities
- 22 sq m
- Sleeps 3
More details
About this area
Hanoi
Located in Hanoi's Hoan Kiem neighbourhood, Gondola Hotel & Spa is in the city centre and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Train Street and Ho Tay Water Park are also worth visiting.
What's nearby
- Thang Long Water Puppet Theatre - 5 min walk
- St. Joseph's Cathedral - 6 min walk
- Ngoc Son Temple - 6 min walk
- Hoan Kiem Lake - 11 min walk
- Hanoi Old City Gate - 11 min walk
Getting around
- Hanoi Long Bien Station - 15 min walk
- Hanoi (HAN-Noi Bai Intl.) - 25 min drive
Restaurants
- Where to eat
- Assaggio Restaurant – Restaurant offering Vietnamese cuisine. Serves breakfast and lunch daily. Reservations required.
- Cielo Bar – Rooftop bar offering international cuisine. Serves breakfast, brunch, lunch and dinner, happy hour available. Reservations required.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Valet parking: VND 100000 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge) up to 100 km
Train station pick-up shuttle (surcharge)
Limo/town car service
Food and drink
Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area
Things to do
Full-service spa
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Languages spoken
English
French
Vietnamese
Business services
Business centre
Computer station
Meeting rooms
Outdoors
Rooftop terrace
Spa
2 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
More
Designated smoking areas (fines apply)
Fireplace in reception
TV in reception
Room amenities
Bedroom
Climate control (air conditioning)
Blackout drapes/curtains
Frette Italian sheets
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)
Bathroom
Bathtub or shower
Designer toiletries
Hairdryer
Spring water bathtub
Entertainment
32-inch LCD TV
digital channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Access via exterior corridors
Connecting rooms available
Desk
Fireplace
Free newspapers (weekdays)
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Soundproofing
Policies
Check-in
Check-in between 2 PM - midnight
Check-out
Check-out before noon
Special check-in instructions
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Pets
- No pets or service animals allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for VND 15.0 per day.
- Free cots (infant beds)!
Payment types
Important information
Fees
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 4500000 per vehicle (one way)
- Valet parking fee: VND 100000 per day
- Rollaway bed fee: VND 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
Property is also known as
- Gondola Hotel Hanoi
- Gondola Hotel
- Gondola Hanoi
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr. 2019
This traveller didn’t leave comments with their review
Stayed 1 night in Mar. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, in walking distance of everything, lovely friendly staff.
Stayed 3 nights in Feb. 2019