4/5 Good
Verified traveller
Travelled with partner
18 Nov. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Photo gallery
Guest reviews
4.0 out of 5 Very good
149 reviews
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Free WiFi
Breakfast included
Air conditioning
Spa
Restaurant
Business Services
Map
31 Hang Hanh Street, Hoan Kiem District, Hanoi
Explore the area
Thang Long Water Puppet Theatre5 min walk
St. Joseph's Cathedral6 min walk
Ngoc Son Temple6 min walk
Hanoi (HAN-Noi Bai Intl.)25 min drive
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Executive Room, City View
Photos of Executive Room, City View
Executive Room, City View
More detailsRoom amenities
- 30 sq m
- City view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed or 2 Single Beds
30 square metres m2 room with city views
Club/Executive Level – Lunch reception, dinner reception, Internet access in the lounge and meeting room use (subject to availability)
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Frette Italian linen, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, bath or shower, and spring water bathtub or rainfall showerhead
Practical – Computer, laptop-compatible safe and free weekday newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Family Suite, Balcony, City View
Photos of Family Suite, Balcony, City View
Family Suite, Balcony, City View
More detailsRoom amenities
- 45 sq m
- City view
- Sleeps 3
- 1 King Bed and 1 Single Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed and 1 Single Bed
45 square metres m2 soundproofed room, balcony with city views
Club/Executive Level – Internet access in the lounge and meeting room use (subject to availability)
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Frette Italian linen, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, bath or shower, and spring water bathtub or rainfall showerhead
Practical – Computer, laptop-compatible safe and free weekday newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Classic Double Room, 1 King Bed (No View)
Photos of Classic Double Room, 1 King Bed (No View)
Classic Double Room, 1 King Bed (No View)
More detailsRoom amenities
- 22 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
22 square metres m2
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Frette Italian linen, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, spring water bathtub
Practical – Laptop-compatible safe, free weekday newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Junior Suite, Balcony
Photos of Junior Suite, Balcony
Junior Suite, Balcony
More detailsRoom amenities
- 35 sq m
- City view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed or 2 Single Beds
35 square metres m2 soundproofed room, balcony with city views
Club/Executive Level – Internet access in the lounge and meeting room use (subject to availability)
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Frette Italian linen, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, bath or shower, and spring water bathtub or rainfall showerhead
Practical – Computer, laptop-compatible safe and free weekday newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Superior Double Room,Lake View or Window
Photos of Superior Double Room,Lake View or Window
Superior Double Room,Lake View or Window
More detailsRoom amenities
- 25 sq m
- City view
- Sleeps 3
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 Double Bed
25 square metres m2 soundproofed room with lake and city views
Club/Executive Level – Internet access in the lounge and meeting room use (subject to availability)
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Frette Italian linen, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, bath or shower, and spring water bathtub or rainfall showerhead
Practical – Computer, laptop-compatible safe and free weekday newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors. Connecting/adjoining rooms can be requested, subject to availability
Guests who book this room type will not have free access to all property facilities
Deluxe Room, City View
Photos of Deluxe Room, City View
Deluxe Room, City View
More detailsRoom amenities
- 30 sq m
- City view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 2 Single Beds
30 square metres m2 room with city views
Club/Executive Level – Lunch reception, dinner reception, Internet access in the lounge and meeting room use (subject to availability)
Relax - Fireplace
Internet – Free WiFi and wired Internet access
Entertainment – 32-inch LCD TV with digital channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Frette Italian linen, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, bath or shower, and spring water bathtub or rainfall showerhead
Practical – Computer, laptop-compatible safe and free weekday newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
About this area
Hanoi
Located on a lake, Gondola Hotel & Spa is in Hoan Kiem neighbourhood and is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Train Street and Ho Tay Water Park are also worth visiting.
What's nearby
- Hoan Kiem Lake - 3 min walk
- Thang Long Water Puppet Theatre - 5 min walk
- St. Joseph's Cathedral - 6 min walk
- Ngoc Son Temple - 6 min walk
- Hanoi Old City Gate - 11 min walk
Getting around
- Hanoi Long Bien Station - 15 min walk
- Hanoi (HAN-Noi Bai Intl.) - 25 min drive
Restaurants
- Assaggio Restaurant — 1 min walk
- Cielo Bar — 1 min walk
- Cau Go Vietnamese Cuisine - 3 min walk
- Fagioli Coffee - 3 min walk
- Avalon Cafe Lounge - 3 min walk
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Valet parking: VND 100000 per day
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Local area shuttle (surcharge) up to 100 km
- Train station pick-up shuttle (surcharge)
- Limo/town car service
Food and drink
- Free buffet breakfast available daily 6:30 AM–9:30 AM
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Full-service spa
Family friendly
- Dry cleaning service
- Free cots/infant beds
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
Languages spoken
- English
- French
- Japanese
- Vietnamese
Business services
- Business centre
- Computer station
- Meeting rooms
Outdoors
- Rooftop terrace
Spa
- 2 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
More
- Couples dining
- Designated smoking areas (fines apply)
- Fireplace in reception
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Frette Italian sheets
- Free cots/infant beds
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Designer toiletries
- Hairdryer
- Spring water bathtub
Entertainment
- 32-inch LCD TV
- Digital channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Fireplace
- Free newspapers (weekdays)
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Slippers
- Soundproofing
Policies
Check-in
Check-in between 2 PM and midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 15.0 per day.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 4500000 per vehicle (one way)
- Valet parking fee: VND 100000 per day
- Rollaway bed fee: VND 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Gondola Hanoi
Gondola Hotel
Gondola Hotel Hanoi
Hotel Gondola
Frequently asked questions
4.0
Very good
4.1/5
Cleanliness
4.2/5
Staff & service
4.2/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
19 Feb. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
4/5 Good
Verified traveller
29 Jan. 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed 5 nights in Jan 2019
4/5 Good
Tien
31 Aug. 2018
Good clean hotel and helpful staff in Old Quarter
Stayed 4 nights in Aug 2018
4/5 Good
Leo, New Zealand
5 Aug. 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018