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Reviews

4.0 / 5Very Good
148 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    5 min walk
  • Popular Location
    St. Joseph's Cathedral
    6 min walk
  • Popular Location
    Ngoc Son Temple
    6 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Double Room,Lake View or Window

    Room Amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, City View

    Room Amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room, City View

    Room Amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More details
  • Junior Suite, Balcony

    Room Amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More details
  • Family Suite, Balcony, City View

    Room Amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More details
  • Classic Double Room, 1 King Bed (No View)

    Room Amenities

    • 22 sq m
    • Sleeps 3
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Gondola Hotel & Spa is in the city centre and on a lake. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Train Street and Ho Tay Water Park are also worth visiting.

Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 6 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Old City Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Assaggio Restaurant – Restaurant offering Vietnamese cuisine. Serves breakfast and lunch daily. Reservations required.
  • Cielo Bar – Rooftop bar offering international cuisine. Serves breakfast, brunch, lunch and dinner, happy hour available. Reservations required.

About this property

Gondola Hotel & Spa

Luxury hotel connected to the convention centre in Hanoi with full-service spa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/café, a rooftop terrace and valet parking. All 50 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests will find upscale amenities, such as fireplaces and spring water baths, along with thoughtful touches including pillow menus and slippers.
Gondola Hotel & Spa offers 50 forms of air-conditioned accommodation which are accessible via exterior corridors, and features fireplaces and minibars. Beds feature Frette Italian sheets. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers, spring water baths, slippers and designer toiletries.
This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: VND 100000 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge) up to 100 km
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

Full-service spa

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
French
Vietnamese

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Rooftop terrace

Spa

2 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Designated smoking areas (fines apply)
Fireplace in reception
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Frette Italian sheets
Free cots/infant beds
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Designer toiletries
Hairdryer
Spring water bathtub

Entertainment

32-inch LCD TV
digital channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Connecting rooms available
Desk
Fireplace
Free newspapers (weekdays)
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 15.0 per day.
  • Free cots (infant beds)!

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 4500000 per vehicle (one way)
  • Valet parking fee: VND 100000 per day
  • Rollaway bed fee: VND 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Gondola Hotel Hanoi
  • Gondola Hotel
  • Gondola Hanoi
4.0

Very Good

5 - Excellent
50
4 - Good
67
3 - Okay
17
2 - Mediocre
11
1 - Poor
3
4.1
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location! Friendly staff. The WiFi connection was very poor...

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great place, in walking distance of everything, lovely friendly staff.

    Stayed 3 nights in Feb. 2019

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