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Hanmer Springs Retreat

4.5 star property
Family-friendly motel with coffee shop/cafe and restaurant

Photo gallery for Hanmer Springs Retreat

Sports bar, garden views, open daily
2 bedrooms, desk, laptop workspace, blackout curtains
Sports bar, garden views, open daily
Courtyard
32-inch TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Kitchen

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Studio

2 bedrooms, desk, laptop workspace, blackout curtains

Standard Studio

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Bathtub

2 bedrooms, desk, laptop workspace, blackout curtains

Premier Studio, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Studio

2 bedrooms, desk, laptop workspace, blackout curtains

Superior Studio

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
2 bedrooms
Blackout curtains
Rainfall showerhead
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

2 bedrooms, desk, laptop workspace, blackout curtains

Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
2 bedrooms
Blackout curtains
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Premier Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two-Bedroom Suite

2 bedrooms, desk, laptop workspace, blackout curtains

Two-Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Superior Studio

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Standard Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Executive Studio

  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite with SPA Bath

  • Sleeps 4
  • 1 King Bed
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About the area

Map
35 Hanmer Springs Road, Hanmer Springs, 7334

What's nearby

  • A Maze N Golf - 3 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 13 min walk - 1.1 km
  • Conical Hill Walkway - 3 min drive - 2.2 km
  • Hanmer Heritage Forest - 3 min drive - 2.6 km
  • Conical Hill - 7 min drive - 2.6 km

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬9 min walk
  • ‪Sushi & Bowl - ‬13 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬13 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬12 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬15 min walk

About this property

Hanmer Springs Retreat

Family-friendly motel in the mountains
Consider a stay at Hanmer Springs Retreat and take advantage of a terrace, a coffee shop/cafe and a garden. The on-site local and international cuisine steakhouse, Five Stags Hanmer Springs, offers breakfast, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Continental breakfast (surcharge), wedding services and outdoor furniture
  • Barbecues, a billiards/pool table and multilingual staff
  • Guest reviews say great things about the dining options and helpful staff
Room features
All guest rooms at Hanmer Springs Retreat feature comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Free toiletries and hairdryers
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and mini fridges

Languages

English, Filipino, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bar
  • Five Stags Hanmer Springs
  • Private function Bar

Things to do

  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Playground

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.50 per cent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 19 August and 24 August.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Hot springs access available from 10:00 AM to 6:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Hotel Hanmer Springs

Frequently asked questions

Is Hanmer Springs Retreat pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hanmer Springs Retreat?

Self-parking is free at this property.

What time is check-in at Hanmer Springs Retreat?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanmer Springs Retreat?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hanmer Springs Retreat located?

This family-friendly Hanmer Springs motel is located in a national park, within a 15-minute walk of A Maze N Golf, Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and Hanmer Heritage Forest are also within 1 mile (2 km).

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Hanmer Springs Retreat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Liked: Amenities, property conditions & facilities
Excellent accommodation, good friendly staff, a shame there nothing to do in the town.
Stayed 1 night in Mar 2025

8/10 Good

Lynley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our 1 night stop over. Smaller unit but clean and comfy. Great restaurant on site.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet.excellent bed
Stayed 1 night in Mar 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, everything you need for a comfortable stay. Good bed.
Stayed 2 nights in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Nice clean, spacious, well equipped unit. We arrived 'after hours' and the system for 'checking in' worked well.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Loved the size of the room, the balcony, the quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room Excellent evening meal
Stayed 1 night in Mar 2025

6/10 Okay

Averil

Liked: Staff & service
An average NZ place to stay. Beautiful surroundings
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people went out of their way to be helpful and pleasant. A great place to stay for a couple of days. Highly recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment and check in was quick and easy
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
A generous, spacious room and equally roomy bathroom. Really lovely relaxed stay, felt safe for a solo traveler, highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night but great place for short stay. Staff were very friendly and welcoming. Large comfortable room and bed, slept well. Walkable to shops.
Stayed 1 night in Jan 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing views from verandahs, restaurant on property with great food and services.
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers were extremely helpful and took care of my every need
Stayed 4 nights in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
The dinner at the on site restaurant was very good. We are outside and the back dining area was very pretty. Wear close to shoes due to sand flies which can be a problem all over New Zealand. Our room was very spacious and clean.
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Amenities
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, restaurant was fabulous
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to pool.
Stayed 1 night in Feb 2025

10/10 Excellent

George Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous and flexible staff
Stayed 1 night in Jan 2025

10/10 Excellent

Hinengakau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with kitchenette, walk on closet to a large bathroom. Plenty of space for families and large groups to share meals. Easy walk into the village center for breakfast or the pools.
Stayed 1 night in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great place big rooms clean and warm good Restaurant on site parking every thing you need and more
Stayed 1 night in Jul 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little run down but ok because of value.
Stayed 1 night in Mar 2025