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Hanmer Springs Retreat

Photo gallery for Hanmer Springs Retreat

Featured image
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
View from Room
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Hanmer Springs Retreat

Hanmer Springs Retreat

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Kitchen
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
35 Hanmer Springs Road, Hanmer Springs, 7334

Explore the area

  • Popular LocationHanmer Springs Thermal Reserve10 min walk
  • Popular LocationConical Hill Walkway3 min drive
  • Popular LocationConical Hill4 min drive

Choose dates to view prices

About this area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Retreat is in the mountains and near the boardwalk. Conical Hill Walkway and Hanmer Heritage Forest are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chisholm Park and Conical Hill. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing.

What's nearby

  • Hanmer Springs Thermal Reserve - 10 min walk
  • Conical Hill Walkway - 3 min drive
  • Conical Hill - 4 min drive
  • Waiau Ferry Bridge - 6 min drive
  • Hanmer Forest Park - 15 min drive

Getting around

  • Christchurch International Airport (CHC) - 97 min drive

Restaurants

  • Five Stags Hanmer Springs — 1 min walk
  • Bar — 1 min walk
  • No 31 - 8 min walk
  • Mr Yunan - 10 min walk
  • The Log Cabin - 10 min walk

About this property

Hanmer Springs Retreat

Eco-friendly motel with restaurant and bar/lounge
This motel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. All 33 rooms provide kitchenettes with microwaves, plus free WiFi and TVs with cable channels. Guests will also find room service, hairdryers and ironing boards. Change of towels is available on request
Hanmer Springs Retreat offers 33 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Accommodation at this 4.5-star motel has kitchenettes with microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Premium cable televisions are provided. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike tour information
  • Bike parking
  • Private picnics

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • No lifts
  • Reception hall

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Mini fridge
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 7:30 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 19 August and 24 August.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: NZD 23 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

Hot springs access available from 10:00 AM to 6:00 PM
One child aged 4 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 426 out of 856 reviews
5 - Excellent 50%
Rating 4 - Good. 307 out of 856 reviews
4 - Good 36%
Rating 3 - Okay. 91 out of 856 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 856 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 856 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with beautiful view and walking distance to town center.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay pity restaurant wasn't open as no mention of this prior to arrival however breakfast was available from a reduced menu and delivered on time to room - appreciate it was covid level 2 but restaurant was able to be operated and was advertised both on website and in room, as motel is out of main area we planned to go there for drinks and a meal
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with group
Liked: Staff & service, amenities
Overall good stay, but bathroom had a mildewy smell, black mould on ceiling, pleather bed head was peeling, general condition just below par for price range. Comfy beds, and adequate facilities however, can recommend at $150 ish a night but no more
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment, comfortable beds
Stayed 1 night in Jul 2021