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Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
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Desk, laptop workspace, iron/ironing board, free WiFi

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast Available
  • Business Services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationHanmer Springs Thermal Reserve10 min walk
    Popular LocationConical Hill Walkway3 min drive
    Popular LocationConical Hill4 min drive

Choose dates to view prices

  • Superior Studio

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior Studio
  • Superior Studio, Bathtub

    4.1/5 guest room rating

    Room amenities

    • 55 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior Studio, Bathtub
  • Two Bedroom Apartment

    Room amenities

    • 65 sq m
    • Sleeps 4
    More detailsTwo Bedroom Apartment
  • Standard Studio

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsStandard Studio
  • Suite, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 55 sq m
    • Mountain view
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Studio, Bathtub

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsStudio, Bathtub
  • Suite, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • Sleeps 4
    More detailsSuite, 2 Bedrooms

About this area

Hanmer Springs

Located in Hanmer Springs, Hanmer Springs Retreat is near the boardwalk. Conical Hill Walkway and Hanmer Springs Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Conical Hill and Hanmer Forest Park. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as snowshoeing.
Visit our Hanmer Springs travel guide
Popular Location

What's nearby

  • Hanmer Springs Thermal Reserve - 10 min walk
  • Conical Hill Walkway - 3 min drive
  • Conical Hill - 4 min drive
  • Waiau Ferry Bridge - 6 min drive
  • Hanmer Forest Park - 8 min drive

Getting around

  • Christchurch (CHC-Christchurch Intl.) - 97 min drive

Restaurants

  • No 31 - 8 min walk
  • Mr Yunan - 10 min walk
  • The Log Cabin - 10 min walk
  • Fire & Ice - 10 min walk
  • The Roasted Bean - 10 min walk

About this property

Hanmer Springs Retreat

4.5-star motel in Hanmer Springs with free parking
Along with a business centre, this motel has conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. All 32 rooms offer free WiFi, room service and TVs with cable channels. Other amenities available to guests include hairdryers, ironing boards and desks.
Hanmer Springs Retreat offers 32 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Cable televisions are provided. This Hanmer Springs motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–10:30 AM: NZD 23 per person
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in between 3:00 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Saturday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 9 September 2020 to 12 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 23 per person (approximately)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs

Frequently asked questions

Can I cancel my reservation for free at Hanmer Springs Retreat and receive a full refund?
Yes, Hanmer Springs Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Hanmer Springs Retreat cancellation policy on our site for more details about any exclusions or requirements.
Is Hanmer Springs Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanmer Springs Retreat?
Self-parking is free at this property.
What time is check-in at Hanmer Springs Retreat?
Check-in is from 3:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hanmer Springs Retreat?
Checkout is at 10 AM.
Where is Hanmer Springs Retreat located?
Situated in a national park, this motel is within 1 mile (2 km) of Hanmer Springs Thermal Reserve and Conical Hill Walkway. Conical Hill is 1.8 mi (2.9 km) away.
4.4
Excellent
5 - Excellent
382
4 - Good
273
3 - Okay
68
2 - Poor
12
1 - Terrible
8

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
房间跟浴室都很大,干净整洁。床头电源在台灯上,方便使用。停车位有点紧张,但是有足够停车空间。美中不足是浴室梳妆台太小。另外,餐厅工作人员把我们的早餐跟邻桌的搞错了。上错我们桌的食物拿回厨房又原封不动的拿出来给邻桌上了。推荐住宿。
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Closeness to the village, only a short walk away. Room was upstairs, no lift. Was not offered assistance with luggage. I was travelling alone, and the receptionist walked me out to my car, and he seemed to check inside to be sure I wasn’t lying. There was no need to walk me to my car parked directly outside. Not impressed by that.
Stayed 2 nights in Oct 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really disappointed in our accommodation and the service provided. At best it was a 3-star motel and that's being generous.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, property conditions & facilities
Very large modern rooms with large bathroom. excellent value.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities
I felt it was overpriced compared to what we experienced at other places in the South Island. There were no ammenities, the rooms were oddly laid out. The beds were comfy and the accomodation was clean and in a good location. Just not good value for money in my opinion
Stayed 1 night in Sep 2020

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