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River Garden Hotel & Suites

3.5 star property
Art Deco hotel with 24-hour front desk and coffee shop/cafe

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River Garden Hotel & Suites in downtown Guayaquil offers an outdoor pool with sun loungers, in-room WiFi, and a business center. Helpful staff and on-site laundry facilities ensure comfortable extended stays.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk

About the area

Map
Imbabura, Guayaquil, Guayas, 090313

Getting around

  • Duran Train Station - 13 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 17 min drive

About this property

River Garden Hotel & Suites

Hotel located in Downtown Guayaquil
At River Garden Hotel & Suites, you can look forward to a coffee shop/cafe, laundry facilities and a business centre. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 per person
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 800 Varas
  • Guayacan Bistró
  • MiniMarket Listo!

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 20 days prior to check-in
This property's swimming pool will be closed all day every Monday until further notice.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 6 per room (one-way)
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 8:00 PM

Property is also known as

River & Suites Guayaquil
River Garden Hotel & Suites Hotel
River Garden Hotel & Suites Guayaquil
River Garden Hotel & Suites Hotel Guayaquil

Frequently asked questions

Does River Garden Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 11:00 AM to 8:00 PM.

Is River Garden Hotel & Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at River Garden Hotel & Suites?

Self-parking is free at this property.

What time is check-in at River Garden Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at River Garden Hotel & Suites?

Checkout is at noon.

Does River Garden Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 6 per room applies.

Where is River Garden Hotel & Suites located?

Located in Downtown Guayaquil, this hotel is within a 5-minute walk of Chocolate Museum, La Perla and Museum of Anthropology and Contemporary Art. Malecon 2000 and La Perla Ferris Wheel are also within 10 minutes.

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River Garden Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 153 reviews
Rating 8 - Good. 18 out of 153 reviews
Rating 6 - Okay. 14 out of 153 reviews
Rating 4 - Poor. 9 out of 153 reviews
Rating 2 - Terrible. 9 out of 153 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location….Terrific on site restaurant… Quiet and well located
Stayed 1 night in Sep 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It eas really great i really loved the service
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean room and facilities with helpful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, friendly staff, nice and clean...
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The property was adjacent to the Malecon so it was very convenient to restaurants, entertainment, museums, parks etc.. The staff was friendly and helpful and the rooms were comfortable and clean.
Stayed 2 nights in Apr 2023

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and friendly service. Next time I go back I’ll be staying again at River Garden Hotel
Stayed 9 nights in Sep 2021

10/10 Excellent

delia

Liked: Cleanliness, staff & service
Beautiful hotel and amazing room. Super breakfast.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new. The roof top pool is amazing. Good location. Pet friendly. Excellent staff, very accommodating.
Stayed 1 night in Jul 2022

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well
Stayed 1 night in Apr 2023

10/10 Excellent

Saverion

Liked: Cleanliness, staff & service, property conditions & facilities

American girl!!!

This was an amazing hotel I loved how secure I felt. I would come here again it was so clean and affordable price. Definitely come here if you're a solo traveller or just a Skeptical American like me.skeptical
Stayed 1 night in Sep 2023

10/10 Excellent

Samit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel; very impressed and I have no complaints. It's a new place, super modern. The room they gave me had an EXCELLENT view of the river.
Stayed 2 nights in Jun 2022

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location with professional, friendly and helpful staff, and room was clean and comfortable. The one criticism I have was the buffet food; it was meat heavy and not as fresh as I anticipated.
Stayed 1 night in Dec 2022

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok
Stayed 1 night in Nov 2023

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
The pool was under maintenance! Really on the weekend ?
Stayed 1 night in Aug 2023

8/10 Good

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in central location. Food at onsite restaurant was exquisite and a few nice restaurants locally which provided a varied experience. Shame about the two power cuts in the one morning (one unplanned) as there is still considerable build work ongoing. No soundproofing between rooms either and avoid anything near the lifts of a light sleeper
Stayed 2 nights in Aug 2022

4/10 Poor

Cass

Disliked: Staff & service, property conditions & facilities
Charged me $30usd because my friend brought me inside my hotel room and he came in and then we left the room within an hour I changed and showered Ridiculous and pathetic
Stayed 5 nights in Sep 2024

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 1 night in Jun 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Ficamos só uma noite. De um Modo geral, foi bom
Stayed 1 night in Feb 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable estancia en Guayaquil

Excelente ubicación, habitación limpia, amplia y cómoda. El desayuno buffet fue excelente, se agradece que incluyera opciones de la gastronomía regional. Mi única observación es que no tenía ventanas que se pudieran abrir por lo que la única opción de ventilación era el sistema de aire acondicionado, el cuál era un equipo viejo, voluminoso, un poco ruidoso y que no tenía la opción para cambiar la dirección del chorro de aire
Stayed 5 nights in Oct 2024

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service et personnel impeccable, endroit bruyant
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Gratos
Stayed 4 nights in Oct 2024

6/10 Okay

Carlos

Liked: Cleanliness
They need to improve in few areas
Stayed 4 nights in Oct 2024

6/10 Okay

Jose

Disliked: Property conditions & facilities
No tienen agua caliente en las habitaciones. Tibia y poca fuerza
Stayed 2 nights in Sep 2024

2/10 Terrible

Aurora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They have a TON of security watching you and they treat you like second class citizens even but won't do anything poolside and will keep giving drinks to obviously already inebriated people, that end up barfing, spitting, pouring beer in the pool, throwing in pool furniture, falling on people trying to enjoy a quiet relaxing time... but when to ask security and staff do something they will only watch and do nothing. The pool is SMALL and it is NOT a family pool. What is the point of having all this"security" when they can't even keep people safe. The girl hit her head several times and with her drunk she could have had a serious accident. I didn't even bother to go in. I work in hotels in the US and our rules are for a purpose and to add to have been charged a $15 Gin and tonic in Ecuador?! Talk about inflation. Upon check out today not even a "how was your stay?" Or during dinner ask if i wanted coffee or dessert? It was a pointless stay and i just went downstairs to Listo and wish I cut my time there short. Stay at the the Wyndham or Oro Verde they actually listen to their guests. And you're less likely to catch a horrible disease from the pool.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, location, place
Stayed 1 night in Sep 2024