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Palacio de Jocotenango Hotel

3.0 star property
Guatemala City hotel in Zona 2 with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Palacio de Jocotenango Hotel

Front of property
Front of property
Business Double Room Single Use, 1 King Bed
Dining
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Individually furnished
Individually decorated
Blackout curtains
Private bathroom
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

Double Room

Highlights

Individually furnished
Individually decorated
Blackout curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Individually furnished
Individually decorated
Blackout curtains
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

Highlights

Individually furnished
Individually decorated
Blackout curtains
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds
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About the area

Map
Av. Simeón Cañas, 5-07 zona 2, Guatemala City, Guatemala

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 28 min drive

About this property

Palacio de Jocotenango Hotel

Hotel near La Aurora Zoo
At Palacio de Jocotenango Hotel, you can look forward to free continental breakfast, a rooftop terrace and a coffee shop/cafe. Enjoy a meal at the two on-site restaurants. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free property and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 5:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 269 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Late-night room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GTQ 12.0 per day.

Payment types

Important information

Optional extras

  • Rollaway bed fee: GTQ 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Palacio Jocotenango Hotel Guatemala City
Palacio Jocotenango Hotel
Palacio Jocotenango Guatemala City
Palacio Jocotenango
Hotel Palacio de Jocotenango Hotel Guatemala City
Guatemala City Palacio de Jocotenango Hotel Hotel
Hotel Palacio de Jocotenango Hotel
Palacio de Jocotenango Hotel Guatemala City
Palacio De Jocotenango
Palacio de Jocotenango Hotel Hotel
Palacio de Jocotenango Hotel Guatemala City
Palacio de Jocotenango Hotel Hotel Guatemala City

Frequently asked questions

Is Palacio de Jocotenango Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacio de Jocotenango Hotel?

Limited spots are available.

What time is check-in at Palacio de Jocotenango Hotel?

Check-in start time: 1:00 PM; check-in end time: 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacio de Jocotenango Hotel?

Checkout is at 3:00 PM.

Where is Palacio de Jocotenango Hotel located?

Located in Zona 2, this hotel is within 1 mile (2 km) of Relief Map, Catedral Metropolitana and Central Market. National Palace (Palacio Nacional) and Constitution Square are also within 1 mile (2 km).

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Palacio de Jocotenango Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay in Guatemala. My room was very clean. Shower was comfortable. My breakfasts were included in the price of the room. Excellent, friendly service.Great safe area to stay and walk. Walking distance to parks, grocery store, eateries, baseball park, and Relief Map.As an American traveling to Guatemala for the first time, I highly recommend this hotel.
Stayed 3 nights in Nov 2019

4/10 Poor

Leo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were super friendly but i wouldn't recommend this place. No hot shower, they had an electrical shower that didn't work, limited parking. They dont even acdept Expedia reservations, thank God they had rooms available.
Stayed 1 night in May 2022

8/10 Good

Carlos, Costa Rica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento y amable. Nos dio tips de transporte y lugares a visitar cercanías.
Stayed 2 nights in Feb 2020