Ratings based on 980 Verified Reviews

3.3 out of 5
67% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Close to the center

Posted 3 Mar. 2020 on Hotels
Needs a bit of renovation but close to the center!
Comment from Hotel Management
9 Mar. 2020 by Gina - Reception Manager Hotel ILUNION Almirante, Hotel Management
Dear Davide: thank you so much for writing us. Loved to know that your stay was generally confortable. We hope to welcome you again in the future. Best regards, Gina - Reception Manager Hotel ILUNION Almirante
3 out of 5
by A verified traveller

Pleasent hotel

Posted 17 Feb. 2020 on Hotels
Enjoyed our stay. Staff very friendly and helpful. Lovely varied breakfast. Windows block sound from traffic well. Our only gripes were that the room got very warm at night and the air conditioning was not working. Could not open window due to traffic noise. Also the room was much smaller than photos on website.
Comment from Hotel Management
17 Feb. 2020 by Gina - Reception Manager Hotel ILUNION Almirante, Hotel Management
Dear guest: thank you very much for your review. Loved to know that your stay was generally comfortable. Also thank you for rating the staff and breakfast positively. Regarding the air conditioning, is off during the winter season. We hope to meet all your expectations on your next visit at the hotel. Best regards, Gina - Reception Manager Hotel ILUNION Almirante
3 out of 5
by A verified traveller

Posted 11 Feb. 2020 on Hotels
The room was comfortable but one of the double bed had a bad smell
Comment from Hotel Management
17 Feb. 2020 by Pamela Obregón F&B, Hotel Management
Estimado Huésped, Nos complace saber que su estancia con nosotros ha sido agradable. Desconocíamos su comentario sobre el colchón. Le informaremos a nuestros compañeros de housekeeping para que lo tengan en cuenta. Gracias por su reseña
3 out of 5
by A verified traveller

Posted 27 Jan. 2020 on Hotels
The service was great and the staff are very friendly. Unfortunately this is a old building and very noisy. If you are a light sleeper think twice about staying here. Otherwise price and location is great. Rooms and bathroom are nice.
Comment from Hotel Management
31 Jan. 2020 by Gina - Reception Manager Hotel ILUNION Almirante, Hotel Management
Dear Phu: thank you so much for your review! Loved to know that the staff, location and rooms lived up to your expectations. Best regards, Gina - Reception Manager Hotel ILUNION Almirante
4 out of 5
by A verified traveller

Posted 22 Jan. 2020 on Hotels
Comment from Hotel Management
31 Jan. 2020 by Pamela Obregón F&B, Hotel Management
Sr Ahmed, Muchas gracias por su valoración. Lo esperamos nuevamente en Ilunion Almirante. Un cordial saludo
4 out of 5
by A verified traveller

No iron or iron board on premises!

Posted 20 Jan. 2020 on Hotels
Well, my stay would have been great except for that one issue I ran into. I have stayed at over 50 hotels wordwide and this is the only one that did not have an iron and iron board on premises. I am used to asking the front desk when they don't have any in the rooms. This hiccup was super inconvenient because i was trying to go out and my clothes were all wrinkled and it was too late dry cleaning services which are not on promises either.
Comment from Hotel Management
31 Jan. 2020 by Gina - Reception Manager Hotel ILUNION Almirante, Hotel Management
Dear Gregory: thank you so much for your review. Our hotel has a laundry service but I'll send your suggestion to our manager. We hope that on your next visit we can meet all your expectations. Best regards, Gina - Reception Manager Hotel ILUNION Almirante
4 out of 5
by A verified traveller

Posted 3 Jan. 2020 on Hotels
Comment from Hotel Management
21 Jan. 2020 by Pamela Obregón F&B, Hotel Management
Gracias por su puntuación. Esperamos que nos visite nuevamente.
4 out of 5
by A verified traveller

Long weekend stay in room 512

Posted 23 Dec. 2019 on Hotels
Very loud hotel with thin walls. Noise all through the night from slamming doors and talking echoing through the courtyard. Very clean and tidy
Comment from Hotel Management
20 Jan. 2020 by Gina - Reception Manager Hotel ILUNION Almirante, Hotel Management
Dear Holly: thank you so much for writing us. We regret that aspects of the hotel didn't live up to your expectations. We hope that on your next visit we can offer you all the comfort. Receive our best regards, Gina - Reception Manager Hotel ILUNION Almirante
3 out of 5
by A verified traveller

Posted 23 Dec. 2019 on Travelocity
Location is perfect, a 5 out of 5 but the mattress should have been replaced long ago, 0 out of 5.
Comment from Hotel Management
14 Jan. 2020 by Gina - Reception Manager Hotel ILUNION Almirante, Hotel Management
Dear guest: thank you for writing us! This helps us to improve our work day by day. We take note about your suggestion and we'll solve it soon. Best regards, Gina - Reception Manager Hotel ILUNION Almirante
3 out of 5
by A verified traveller

Posted 3 Dec. 2019 on Hotels
Comment from Hotel Management
4 Dec. 2019 by dirección, ilunion almirante, Hotel Management
Dear Sogaard, thank you so much for your review. Kind regards