4/10 Poor
Verified traveller
1 Jul 2023
Liked: Cleanliness
Nice apartment but...
Any early check in possibility does not exist. The office to pick up keys is only open from 3 - 6. When we arrived at 3 o'clock we were told to wait on the sidewalk for a half hour while another client was being served. The information provided was minimal. Usually there is someone to show the apartment and explain things. The underground parking area is not signed and was difficult to find. The garage door would not open when we arrived and when we left. There is no welcome information for tourists in the apartment. There is no hairdryer (!).
The apartment itself is lovely - newly remodeled, and the location is great for those who want to be on Ludwigstrasse. Beware pedestrian noise. Sorry to write this review, but facts are facts.
Verified traveller
Stayed 4 nights in Jun 2023