The staff was more than friendly. The hotel was modern and clean. The neighborhood was nice as well. You're just a 15 minute ride from downtown Nashville and the uber drivers have no problem picking up at this hotel. I highly recommend it if you are looking for a great place to stay just outside of downtown. I will gladly return many more times.
Great location in Franklin, TN. Easy access to and from the hotel, even in traffic and easy access to/from the interstate. Well-lit and safe. Check-in was seamless. Excellent hot breakfast (cooked) and fresh items - if ordered at a restaurant, it would have easily cost $25. Very, very clean. Nice workout facility, especially for a hotel. Front desk staff were dressed professionally, were extremely polite, friendly and service-oriented. It is rare to find ANY business nowadays that is truly service-oriented, but the Drury was a refreshing exception. Due my schedule, I was not able to take advantage of the free cocktails and food in the afternoons, but my colleagues tell me it was a very nice bonus to their stay. Had one minor snafu w/hot water being inadvertently left off after a repair by maintenance. Within 15 minutes of calling the front desk, the issue was addressed. The front desk called back to check on the matter, and the maintenance man himself came to my room to assure me it would be fixed momentarily (and it was). Also, the elevators were quick - for a multi-level hotel, I expected it to be somewhat slow. Although the Drury has a "big hotel" feel, it does not navigate like one. Easy in and out of the parking lot, and quick access to and from my room on 10th floor. Not sure if all Drury's are like this, but I will now check for an available Drury in all future travels.
Gabe and Chelsea were great! Gabe remembers your name and is very affable. Chelsea was very helpful in trying to get my wi-fi to work better. It helped for about an hour and then became very slow again. I talked with another staff member who basically admitted that the hotel internet is slow and pretty much, I was out of luck. It was so slow it could not load my pages before timing out. So be warned. However, if you want to tether in, you could use their business center. So free wi-fi at this hotel amounts to free sand in the desert...no value.
There were plenty of soft pillows and the beds were semi-soft. I had a two double beds and a seating area that was very inviting. The room was quiet. The restrooms are very small, as well the closet. the tv was HUGE!
Buffet breakfast was oatmeal; modified egg mcmuffins; small pre-made pancakes; fruits. Don't remember if there were cereals.
It located right off of I-65 so getting to anywhere in Brentwood/Franklin is quick and easy. Rooms are kept nice and clean, breakfast was well stocked and convenient. Staff was friendly and always available. Paid around $63/night through Expedia and was great deal compared to most other places I was looking at in the area. Only minor issue I had was A/C was a little noisy at first because the filter hadn't been changed in a while, I cleaned it out quick and had no issues after that.
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Founded in 1799 and named after Benjamin Franklin, the city of Franklin was the center of Tennessee’s plantation economy prior to the Civil War. Today, downtown Franklin is comprised of a 15-block historic district, with Victorian architecture, elegant boutiques, and antique shops. Many musicians call Franklin home, including country legend George Jones and bluegrass singer Alison Krauss.