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"Wonderful experience! Everyone was friendly and helpful! The food and drinks were great! "

"The staff was very polite abd courteous. Entertainment was on another level. Love it"

"My family and i had a great time, the staff were exceptional. Place were clean especially our host on the first night. I think her name is Tara kay beautiful soul, very helpful. I definitely will be back."

"Great"

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"Great stay"

"I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove"

"It was excellent "

"We were there during the hurricane.The staff was amazing. They went above and beyond to make sure that we were safe, well fed and entertained as we dealt with this catastrophe. Many of the staff hadn't been home in days. Didn't know if they had a home to go to or even if family members were okay. But they continued to take care of us with a positive attitude always. Even during the hurricane they continued to serve excellent food throughout the day. The Managers all jumped in to help with housekeeping, cooking,serving and cleaning. Special mention for Rhodene who was wonderful. Always resolving issues with a smile. I will definitely return and I highly recommend Iberostar. "