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"A terrible experience with front desk lady"

"We had a great stay at Courtyard Isla Verde Beach. There is an early check-in process that allows you to get in the queue for a room prior to standard 4 pm check-in time. While you wait, you can store your luggage and access the amenities. We also had a later flight on check-out day and we stored our bags, continued to use the amenities, and were given access to the fitness center to shower and change before our flight. All of the staff was friendly and helpful. The prices were also very reasonable for food and drinks. The location is very close to the airport so there is noise from airplanes but it did not bother us. The hotel is right on the beach with direct access to the beach with staff to set up free chairs and umbrellas. The pool was nice with shady areas and there is a ping pong table and basketball goal that kept our son busy. The hotel was a short 10 min. walk from a strip of great restaurants. We would stay here again!! "

"The Resort was excellent and fun. The inroom dining food was not that good but there are many other options on the property. We have already booked for July."

"The rooms are not clean the property is old the hot tub is not even hot or warm "

"Good breakfast, clean room and wonderful staff"

"Room was good and staff was helpful, only one elevator worked the entire stay"

"Close to San Juan and nice jump off point for PR. Clean and quaint. "

"Don’t sleep on this beautiful property in a beautiful location operated by staff with a beautiful spirit and excellent service!"

"Hot tub was cold some days warm other days, the cleaning staff was good but after they would clean a room my husbands jewelry was missing. "