Search Puerto Nuevo hotels

"Black mold in the bathroom, arrived at 2am from a late flight and couldn’t get into room, convenient location but it also took us forever to find the parking "

"The staff is wonderful, the place is dated but clean. Its in a good location for walking in Old Town. Do not get a "suite" or any other room with an open window or balcony if you want to sleep at all. Also dont plan to enjoy a shower unless you like corner micro showers circa 1970's mobile home. The people and location make the place just dont waste money on the "suite" or room with a window and adjust your expectations for Motel type towels etc. The street noise is constant and lasted almost all night. We were disappointed to stay a night before our cruise and get no sleep. "

"smelled like a humid mop in the room, breakfast not that good even though it was buffet and had different options"

"Most of the front desk staff were not welcoming. The room had a leaky faucet that dripped making a loud noise that kept us up at night, phone did not work, one side of the room didn’t have power and the toilet had little to no pressure. We were never offered another room when we presented these issues to the front desk. The blankets were paper thin and whenever we requested an additional one they took it back when housekeeping. The pool and beach area was decent, but you had to pick up and drop off your beach towels at the front main desk. To access the beach, a key card was needed to access it but it was super inconvenient because you needed the key card to exit it. How can you swim with a key card. It felt like entrapment. "

"The room was not clean nor well maintained. Specifically, the bathroom light had months of dust and grime, chipped paint, pencil marks on the wall. "

"Everything was great , breakfast great , rooms clean , Staff amazing"

"Everyone there was Accommodating and super friendly 💙"

"Great property. Far away from El Yunque and San Juan though. "

"A "quaint" old hotel in Old San Juan, kept up with very well. If you want hundreds of souvenir shops to walk in and out of it's very convenient. Restaurants and bars seemed to be harder to find. No real amenities at the hotel, did not see anyone using the hot baths or jacuzzi. Coffee in the lobby near the front door in the morning, had to get a hair dryer from the front desk. It served it's purpose for the overnight stay."