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"The staff and the customer service was outstanding. The resort is beautiful. I had a wonderful experience. I'm looking forward to coming back."

"Stay was fine with the exception of being caught offguard by maintenance randomly changing the battery to my door lock without announcing themselves. It’s startling to hear someone at your door & peek out to see them knelt down messing with the lock to your room—a simple knock to inform me would have helped. I even called downstairs to verify to be sure. Front desk was polite and accommodating. Room was fairly clean but finding stray hairs throughout room & bath was off putting. Though property is in walking distance of the beach, the pool could be upgraded and made much larger. "

"The hotel was great I just wish we stayed closer to old San Juan although it was still just a short uber ride."

"Very secluded"

"Everything, It’s Clean And Nice"

"Yes breakfast was fresh. Pool was nice "

"Great resort!! Everything about this resort is a 10."

"The room and hallway had a bad musty odor. Too bad because the bed was comfortable."

"Beautiful and nostalgic location. Very Frank Sinatra like. Established in 1958 and parts of the room were in need of repair and showed it. No water in San Juan impacted the pool. Pool staff was great; however, towels and chair covers were stained.Not what I expected from this hotel. Staff was notvthe friendliest in many cases, especially when checking in, felt like we were bothering when asking for service. This seemed to be the case throughput the libby and bars. Ckeaning crew and the tewm was the total opposite. Very attentive and welcoming. Very hit and miss. On the positive sid3, I strongly recommend the Meat Market restaurant, felt like all the good servers were in this location. The pizzeria was also great. Make your own decision, but felt the hotel has lots of potential for growth and needs to work together to provide a better experience for traveler's. Tourism is critical for this economy, surprised to see the poor customer servuce at times. Expected better for the premium paid. Will consider other locations to compare next time."